Ava Helm
Lakewood,CO
Summary
Friendly and reliable service professional with a background in both casual and high-end dining. Skilled at multitasking, building rapport with guests, and maintaining a calm, polished presence under pressure. Experienced in cocktail service and preparation, with a passion for great food, great drinks, and great hospitality.
Overview
3
3
years of professional experience
Work History
Ghost Donkey
Flagship
08.2025 - 10.2025
- Provided exceptional table service in a fast-paced, high-volume bar environment, ensuring guest satisfaction and repeat business.
- Assisted bartenders with cocktail preparation, garnishes, and bar setup; later trained to handle bar service independently during busy shifts.
- Memorized and promoted seasonal drink menus and bar specials, increasing upselling success and average check totals.
- Maintained cleanliness and organization of bar and service stations, adhering to health and safety regulations.
- Collaborated with team members to manage large crowds efficiently, balancing hospitality and speed of service.
- Handled cash and card transactions accurately using POS systems.
- Supported opening and closing procedures, including restocking inventory and preparing for service.
Babe's Tearoom
Babe's
09.2024 - 08.2025
- Delivered refined, attentive service in a high-end tearoom setting, providing guests with an elegant afternoon tea experience.
- Presented and described seasonal tea selections, pastries, and plated offerings with detailed knowledge of ingredients and preparation.
- Maintained a polished, professional demeanor consistent with the tearoom’s luxury standards and guest expectations.
- Served private events and large parties, coordinating with kitchen and management teams to ensure seamless service and timing.
- Set and reset tables with precision and attention to presentation, ensuring an elegant and consistent dining environment.
- Anticipated guest needs and accommodated special requests or dietary restrictions with discretion and care.
- Supported daily operations including restocking, polishing serviceware, and preparing mise en place for service.
- Consistently received positive guest feedback for professionalism, warmth, and product knowledge.
Woody's Wood Fire- Pizza
Woody's Wood-fire Pizza
05.2022 - 01.2024
- Provided fast, friendly service in a high-volume, family-style restaurant.
- Managed multiple tables efficiently while maintaining accuracy and attention to detail.
- Communicated effectively with kitchen staff to ensure timely and accurate orders.
- Assisted with opening and closing duties, including setup, restocking, and cleaning.
- Contributed to a positive team environment and consistently received strong guest feedback.
Education
High School Diploma -
Golden Highschool
Golden, CO05-2021
Skills
- Table service
- Cocktail preparation
- Specialization in Agave Spirits
- High-volume service
- Guest satisfaction
Timeline
Ghost Donkey
Flagship
08.2025 - 10.2025
Babe's Tearoom
Babe's
09.2024 - 08.2025
Woody's Wood Fire- Pizza
Woody's Wood-fire Pizza
05.2022 - 01.2024
High School Diploma -
Golden Highschool