Ava Hernandez
Santa Barbara,CA
Summary
Eager and always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Baby Sitting
Self Employed
San Francisco, CA
11.2020 - Current
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Communicated positively with children and guardians.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Taught children to organize toys, wash hands, and share by leading by example.
- Reassured children when upset providing emotional support and stability.
- Communicated with parents regarding children's progress and development, raising any issues.
- Promoted language development skills through reading and storytelling.
Host
Bluewater Grill
Santa Barbara , CA
05.2023 - 08.2023
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Accommodated special seating requests for guests to enhance satisfaction.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Completed daily side work and opening and closing duties without fail.
- Seated patrons based on guest preferences and seating availability.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Backed up servers by checking on tables and retrieving items for guests.
Pool Attendant and Host
Ritz Carlton Hotel
Santa Barbara, CA
08.2022 - 12.2022
- Collected and replenished pool towels while monitoring inventory to minimize loss.
- Conducted patrols to identify and help those in need of immediate care and assistance.
- Moved umbrellas and lounge chairs at request of guests.
- Checked side duty list for opening and closing procedures.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout their experience.
- Relayed guest comments or suggestions to manager on duty for further action.
Education
High School Diploma -
Dos Pueblos Senior High School
Goleta, CAUndergrad - Business Management
San Francisco State University
San Francisco, CASkills
- Ul>
- Following directions
- P>Routine management
- P>Dependability
- P>Time management
- P>Upholding discipline rules
- P>Maintaining safe environment
- P>Managing routines
- P>Activity Planning
Personal Information
Title:
Certification
CPR and First Aid trained
Timeline
Host
Bluewater Grill
05.2023 - 08.2023
Pool Attendant and Host
Ritz Carlton Hotel
08.2022 - 12.2022
Baby Sitting
Self Employed
11.2020 - Current
High School Diploma -
Dos Pueblos Senior High School
Undergrad - Business Management
San Francisco State University