- Youth Development Programs
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Team Sports
- Personal Development and Self-Improvement
Ava Hernandez
Mankato,MN
Summary
Reliable professional with a versatile background in customer service and team training. Known for effective problem-solving and leadership, contributing to safe and engaging environments for patrons and team members alike.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Lifeguard
Otto Recreational Center
Mankato, MN
08.2025 - Current
- Monitored pool area for safety and compliance with health regulations.
- Provided first aid assistance and emergency response to patrons as needed.
- Enforced facility rules to maintain a safe environment for all visitors.
- Conducted regular equipment checks to ensure proper functioning and safety.
Manager
Greenbrier Country Club
Lexington, KY
05.2025 - 09.2025
- Supervised daily operations to ensure high-quality service and member satisfaction.
- Coordinated staff schedules and training sessions to optimize workforce efficiency.
- Implemented new procedures that enhanced workflow and improved team communication.
- Monitored inventory levels, ensuring timely reorders and cost-effective purchasing decisions.
Head Lifeguard
Young Men's Christian Association, YMCA
Paris, KY
02.2023 - 05.2025
- Led team of lifeguards to ensure safety protocols and emergency response procedures were adhered to consistently.
- Trained new lifeguards on rescue techniques, surveillance skills, and pool safety regulations.
Front of House Employee
Chick-fil-A
Lexington, KY
03.2024 - 06.2024
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and loyalty.
- Managed order accuracy, efficiently processing transactions and handling cash register operations.
- Assisted in training new team members on best practices for food safety and customer engagement.
- Collaborated with kitchen staff to ensure timely delivery of food orders during peak hours.
Childcare Assistant
Young Men's Christian Association, YMCA
Paris, KY
02.2023 - 05.2023
- Supervised daily activities, ensuring safety and engagement for children in care.
- Assisted in implementing educational programs to promote social and emotional development.
- Monitored and documented children's progress, communicating updates to parents and staff.
- Facilitated group activities, encouraging teamwork and cooperation among children.
Education
Bachelor of Science - Psychology
Minnesota State University, Mankato
Mankato, MN05.2029
High School Diploma -
Bourbon County High School
Paris, KY05.2026
Skills
- Strong communicator
- Lifeguard certification
- Effective problem-solver
- Leadership qualities
- Complex Problem-solving
- Behavior analysis
Certification
- First Aid/CPR Certified
Interests
Timeline
Lifeguard
Otto Recreational Center
08.2025 - Current
Manager
Greenbrier Country Club
05.2025 - 09.2025
Front of House Employee
Chick-fil-A
03.2024 - 06.2024
Head Lifeguard
Young Men's Christian Association, YMCA
02.2023 - 05.2025
Childcare Assistant
Young Men's Christian Association, YMCA
02.2023 - 05.2023
Bachelor of Science - Psychology
Minnesota State University, Mankato
High School Diploma -
Bourbon County High School