Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ava Hillard

Columbia,Missouri

Summary

Offering strong work ethic and commitment to learning and development in fast-paced environment. Brings understanding of basic financial principles and excellent customer service abilities. Ready to use and develop cash handling and customer service skills in any role. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Bar Attendant

Blaum Bros. Distilling
01.2025 - 08.2025
  • Provided exceptional customer service, ensuring a welcoming environment for patrons.
  • Maintained cleanliness and organization of bar area, following health and safety regulations.
  • Managed inventory levels, restocking supplies as needed to ensure operational efficiency.
  • Collaborated with kitchen staff to coordinate food and beverage service during events.
  • Successfully collaborated with other staff members to provide seamless service during high-volume periods.
  • Operated and closed down bar station according to sanitation regulations and safety standards.
  • Restocked ice, condiments, and snacks.
  • Maintained knowledge of menu items, liquor brands, beers and non-alcoholic selections to enhance customer experience and expedite service.
  • Maintained a clean and organized bar area, ensuring a welcoming atmosphere for patrons.
  • Notified management of guest complaints for quick, effective resolution.

Sales Associate

Eagle Ridge Resort
06.2021 - 08.2025
  • Supported visual merchandising efforts by arranging products according to company guidelines.
  • Engaged in training sessions to develop product knowledge and sales techniques for improved performance.
  • Monitored stock levels and reported discrepancies to management for timely restocking decisions.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.

Sales Associate

Galena Municipal Swimming Pool
06.2021 - 08.2021
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Maintained knowledge of store promotions and inventory to facilitate informed customer purchases.
  • Operated point-of-sale systems efficiently to process transactions accurately and quickly.
  • Collaborated with team members to ensure optimal store organization and cleanliness.
  • Prepared and served food items efficiently to maintain customer satisfaction.
  • Operated cash register, processed transactions, and managed accurate cash handling.
  • Ensured cleanliness and organization of concession stand to comply with health standards.

Education

High School Diploma -

Galena High School
Galena
05-2024

Skills

  • Customer service
  • Payment processing
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Problem-solving

Certification

Through by job as a bar attendant I received my food handlers certification.

Timeline

Bar Attendant

Blaum Bros. Distilling
01.2025 - 08.2025

Sales Associate

Eagle Ridge Resort
06.2021 - 08.2025

Sales Associate

Galena Municipal Swimming Pool
06.2021 - 08.2021

High School Diploma -

Galena High School

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Ava Hillard