AVA HILTON
Los Angeles,CA
Overview
4
4
years of professional experience
Work History
Brand Ambassador
Bloomingdale’s
05.2025 - Current
- Developed engaging customer interactions to enhance brand loyalty and drive sales.
- Executed promotional events, showcasing new product lines and increasing customer engagement.
- Collaborated with marketing teams to align brand messaging with in-store experiences.
- Conducted market research to identify trends, informing strategies for improved customer outreach.
Sales Associate
Express Clothing
07.2024 - Current
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Upsold additional items based on customer interests and needs.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Sales Associate
Express Clothing
03.2023 - 06.2024
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Collected payments and provided accurate change.
- Worked with fellow sales team members to achieve group targets.
- Developed trusting relationships with customers by making personal connections.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Used technology resources to assist customers in locating and selecting items.
- Greeted customers to determine wants or needs.
- Cleaned shelves, counters and tables to maintain organized store.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Placed special orders or called other stores to find desired items.
- Assisted in closing the store, ensuring all of our last product gets sold, staying until the last day being open to help clear out the store.
Restaurant Hostess
Coronas Mexican grill
11.2022 - 03.2023
- Greeted customers and escorted them to their tables.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Provided menus and answered questions about menu items and specials.
- Monitored dining room activity to ensure all guests were receiving optimal service.
- Restocked condiments, silverware, napkins, tablecloths as needed.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Adhered to all safety regulations set forth by the restaurant management team.
- Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.
Sales Associate
Target
02.2022 - 11.2022
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Attended weekly team meetings to review performance goals and objectives.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Helped customers find specific products, answered questions, and offered product advice.
Cold Line Team Member
Freddys Frozen Custard And Steakburger
08.2021 - 02.2022
- Assisted in the preparation of cold line items such as salads, sandwiches and wraps.
- Monitored food temperatures during storage, assembly and service to ensure safety standards were met.
- Provided customer service by taking orders, answering questions and providing product information.
- Operated cash registers accurately to process payments from customers.
- Maintained cleanliness of kitchen area including countertops, shelves, cabinets and floors.
- Ensured proper portion control for all menu items served on the cold line.
- Followed health department regulations regarding food handling procedures.
- Rotated stock according to FIFO method to ensure freshness of products used in the cold line area.
- Stored ingredients correctly in designated areas following established guidelines for safe food handling practices.
Education
Associates - Fashion Design
Santa Monica College
Santa Monica, California06.2025
Skills
- Product Sales
- Promotional support
- Business Development
- Inventory Control
- Retail loss prevention
- Organizational skills
- Building connections with customers to ensure repeat buyers
Timeline
Brand Ambassador
Bloomingdale’s
05.2025 - Current
Sales Associate
Express Clothing
07.2024 - Current
Sales Associate
Express Clothing
03.2023 - 06.2024
Restaurant Hostess
Coronas Mexican grill
11.2022 - 03.2023
Sales Associate
Target
02.2022 - 11.2022
Cold Line Team Member
Freddys Frozen Custard And Steakburger
08.2021 - 02.2022
Associates - Fashion Design
Santa Monica College