Ava Jennings
North Andover,MA
Summary
Dynamic professional with proven expertise in customer service and team leadership, honed at North Andover Youth and Recreation Services. Excelled in creating enriching experiences and resolving conflicts, ensuring campers safety and also enjoyment of camp. . Skilled in cash handling and mentoring, with a knack for boosting team collaboration and store operations. Achieved notable improvements in customer loyalty and operational efficiency.
Overview
3
3
years of professional experience
Work History
Counselor and Part Time Employee
North Andover Youth And Recreation Services
05.2024 - Current
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
Lead Sales Associate
DiMinicos
05.2022 - Current
- Handled cash register operations and customer transactions to process payments.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Processed and stocked merchandise in accordance with store standards.
- Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
- Created custom gifts and baskets curated to each individual customer
Education
High School Diploma -
North Andover High School
North Andover, MA05-2025
Skills
- Customer service
- Team leadership
- Goal oriented
- Cash handling accuracy
- Pricing and labeling
- Sales training
- Adept at conflict resolution
- Teamwork and collaboration
- Merchandise displays
- Mentoring and training
- Retail store operations
Staff of the Week at North Andovers Summer Fun Camp
Was awarded Staff of The Week after my first week working at Summer Fun because of my positive impact on the campers and my ability to adapt to new situations.
Timeline
Counselor and Part Time Employee
North Andover Youth And Recreation Services
05.2024 - Current
Lead Sales Associate
DiMinicos
05.2022 - Current
High School Diploma -
North Andover High School
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