Ava Jernigan
Harrisonburg,VA
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
2
2
years of professional experience
Work History
Sales Associate
Sundays Sun Spa Shop
03.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Managed efficient cash register operations.
To-Go Specialist
Decoy Seafood
07.2021 - 09.2021
- Followed all company policies and procedures to deliver quality work.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Hostess
Cheddar's Scratch Kitchen
03.2021 - 07.2021
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
Bachelor of Science - Health Sciences
James Madison University
Harrisonburg, VA06.2026
High School Diploma -
Tabb High School
Yorktown, VA11.2021
Skills
- Microsoft Outlook
- Verbal and Written Communication
- Merchandising and Display
- Positive Customer Engagement
- Team Cooperation
- Beverage Preparation
- Price Memorization
- Greet Guests
- Sales Techniques
Timeline
Sales Associate
Sundays Sun Spa Shop
03.2022 - Current
To-Go Specialist
Decoy Seafood
07.2021 - 09.2021
Hostess
Cheddar's Scratch Kitchen
03.2021 - 07.2021
Bachelor of Science - Health Sciences
James Madison University
High School Diploma -
Tabb High School