Summary
Overview
Work History
Education
Skills
Awards
Extracurricular Activities
Timeline
Generic

Ava J. Núñez

Dobbs Ferry

Summary

Seasoned Group Leader with background in managing, coordinating, and facilitating team operations. Skilled in fostering cooperation among diverse team members to accomplish collective objectives. Known for enhancing productivity through effective communication and problem-solving abilities. Successfully led teams towards goal achievement while promoting a positive work environment.

Overview

4
4
years of professional experience

Work History

Group Leader

Camp Pinebrook
New Rochelle
06.2025 - Current
  • Facilitated creative problem solving sessions to generate innovative solutions to challenges.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Supervising and Nurturing Young Children: Primarily responsible for the safety and well-being of pre-school-aged campers, ensuring a safe and nurturing environment throughout the camp day.

Staff

DeWitt Wallace Library-Macalester College
St. Paul
09.2022 - Current
  • Staff public service desks, welcome students and visitors in computer labs, process new materials, shelve books and other resources, mend worn-out materials
  • Provide excellent customer service to students, faculty, and other visitors to the library, design web pages, and handle office-related work

Brand Ambassador

American Eagle
Westchester
06.2024 - 01.2025
  • Consistently demonstrate the AEO Customer First selling standards in order to deliver a positive customer experience, and achieve daily sales goals. Drive AE brand loyalty by being knowledgeable about all AEO loyalty programs, and consistently informing customers of each program.
  • Leverage company tools and technology to confidently provide the customer with product knowledge, which will enhance customer engagement and maximize sales.
  • Consistently provide support to fellow employees through the sharing of knowledge, helping to complete tasks, and/or assisting in customer interactions.
  • Outfit the customer by suggesting key looks, and incorporating the latest trends and current promotions based on the customer's individual style.
  • Perform register sales transactions quickly and accurately in accordance with established cash control procedures and customer service guidelines.
  • Ensure return merchandise is restocked to the correct product location on the sales floor; all damaged and defective merchandise is properly labeled and placed in appropriate area at the end of each shift.
  • Maintain company brand standards of neat, clean and organized sales floor, cash wrap, fitting room and stockroom to ensure the store environment is safe and presentable for employees and customers.
  • Execute efficient and effective handling of all merchandise from shipment processing, floorsets, markdown optimization and replenishment systems while maintaining backroom Standard Operating Procedures (SOP).
  • Proactively resolve customer concerns in a manner consistent with company policy, and with customer satisfaction in mind; partner with the store leadership team on elevated customer issues.

Sales Associate

Reformation
Westchester
07.2024 - 08.2024
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Provided accurate information about products, prices and services.
  • Conducted inventories on a regular basis to track stock levels.
  • Assisted customers with product selection, sizing and styling.
  • Greeted customers and provided exceptional customer service.
  • Organized stockroom shelves according to size, color or style.

Resident Student Assistants

Residential Life-Macalester College
St. Paul
05.2023 - 08.2023
  • Resident Student Assistants, also known as Summer Assistants (SAs), are responsible for supporting housing operations. Such as, manage residential keys, assist residents with inquiries, hold office hours in the summer residence hall, participate in the “on call” rotation by answering overnight calls from residents.
  • In addition to providing help to residents of the housing, SAs must communicate with RHD and RSM, plan engagement opportunities for summer residents, and attend weekly staff meetings.

Mentor

Admissions-Macalester College
St. Paul
06.2023 - 06.2023
  • Served as a Mentor, an ambassador for Macalester College, for the Pre@Mac Program. Works with students in order to foster a mentor and mentee relationship to guide them through what will be their college life as a POC.
  • Pre@Mac is a free four-day immersion into the college experience designed specifically for Minnesota high school students graduating in 2024 or 2025 from Black, Indigenous, and/or Communities of Color. The program focuses on exploring the identities they will bring to a college campus and how to find a sense of belonging.

Crew member

Dunkin Donuts
Dobbs Ferry
04.2021 - 08.2022
  • Responsible for delivering excellent customer service, preparing customer orders according to quality standards, operating the register, & maintaining a clean & safe work environment

Intern

Atlantic Records
New York
05.2022 - 06.2022
  • Served as mentee for Camille Hackney, Chief Partnerships Officer as part of my senior internship program at DFHS
  • Researched markets and social media trends for key album launches, attended multiple brainstorming sessions with strategic marketing team responsible for brand partnerships, and gained tremendous insight into the album launch process

Education

Bachelor of Arts - American Studies

Macalester College
St. Paul, MN
01.2026

High School Diploma -

Dobbs Ferry High School
Dobbs Ferry, NY
01.2022

Skills

  • Playing the guitar, ukulele, piano, violin, drums, and singing
  • Songwriting, photography, and drawing
  • Spanish and Novice to minor intermediate Korean
  • Customer service
  • Communication skills
  • Team collaboration
  • Relationship building
  • Student empowerment
  • Teamwork and collaboration
  • Detail orientation
  • Inventory and stocking
  • Documentation
  • Work order review
  • Inventory management
  • Production documentation
  • Team building
  • Performance preparation
  • Choreography
  • Audition preparation
  • Stage performance
  • Dance history
  • Choreography memorization

Awards

Hispanic Heritage Youth Awards, Silver Recipient- Media and Entertainment Category, 2022, National Dominican Day Parade Scholarship Recipient, 2022

Extracurricular Activities

Mac of All Trades (MoAT), Participant Fall 2022-Present A capella group at Macalester College that aims to foster community by performing free concerts in the Twin Cities and at community centers in the immediate area outside of campus Various Theater Productions, Stage manager, Student director, Performer 2017-present Perform in dramatic and musical productions, often take on multiple roles at once Led teams of student performers and technical crew through multiple theater productions and managed challenges that arose along the way Race Matters Committee, Student member Fall 2020-Spring 2022 Met monthly with entire committee comprised of BOE members, staff, parents, and community members to discuss issues of race, equity, and access in the Dobbs Ferry Schools and made recommendations for change Participated in DEI training sessions and worked with sub-committee to propose concrete solutions which were implemented at the start of the 2021 school year BIPOC Student Union, member Fall 2020-Spring 2022 Met on regular basis to discuss issues that students of color experience in DFHS in addition to other local, national, and global issues facing BIPOC communities Octet, I Alto II Fall 2019-Spring 2022 DFHS girls-only, 8-member a cappella group; audition-only & slots open once members graduate Performed at NYSSMA competitions, all HS music concerts, in the local community, & at graduation Anime Club, Vice-President Fall 2018-Spring 2022 Organized weekly meetings for members to discuss various anime films, texts, and art Maintained community virtually throughout pandemic and grew membership by over 50%

Timeline

Group Leader

Camp Pinebrook
06.2025 - Current

Sales Associate

Reformation
07.2024 - 08.2024

Brand Ambassador

American Eagle
06.2024 - 01.2025

Mentor

Admissions-Macalester College
06.2023 - 06.2023

Resident Student Assistants

Residential Life-Macalester College
05.2023 - 08.2023

Staff

DeWitt Wallace Library-Macalester College
09.2022 - Current

Intern

Atlantic Records
05.2022 - 06.2022

Crew member

Dunkin Donuts
04.2021 - 08.2022

Bachelor of Arts - American Studies

Macalester College

High School Diploma -

Dobbs Ferry High School

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Ava J. Núñez