Ava Johansson
Schwenksville,PA
Summary
Hardworking and motivated student offering a diverse background of work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
7
7
years of professional experience
Work History
Server
Soho Sushi
05.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Served food and beverages promptly with focused attention to customer needs.
Childcare Provider
Various Local Families
10.2019 - Current
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
- Managed behavior issues effectively using positive reinforcement techniques, fostering a respectful atmosphere within the childcare setting.
- Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
Stylist Assistant
Lisa Marie Salon
08.2024 - 12.2024
- Helped keep a clean and inviting space for clients by conducting regular inventory checks and ensuring all styling tools were properly sanitized.
- Maintained an organized and efficient work environment by keeping inventory of styling tools, garments, and products up to date.
- Assisted hair stylists with colorwork by applying base colors and toners.
- Handled phone calls, entered appointments, and collected payments for services rendered.
- Promptly greeted clients, checked them in, offered refreshments, and caped them for the stylist.
- Swept up hair, ripped foils, hand washed tools, and kept up with laundry
- Opened and closed the salon regularly
Data Input Specialist
Tunstall Recruiting Consultants
05.2022 - 08.2024
- Maintained high levels of productivity by consistently meeting or exceeding data input quotas.
- Played a key role in the successful migration of company data to a new system, ensuring minimal downtime and loss of valuable information.
- Maintained files, records, and chronologies of entry activities.
- Updated and maintained customer information, documents and records.
- Created spreadsheets for more efficient recordkeeping.
Brand Promoter
SNS Promos
Pittsburgh, PA
04.2024 - 06.2024
- Run sampling tables and handle alcohol and sales
- Use social skills to interact with and approach customers at the locations
- Market brands and negotiate customers to purchase specific brands
- Enhanced customer engagement for increased sales through personalized interactions and merchandise
- Increased consumer understanding of product benefits through clear communication of features during demonstrations
Vice President of Recruitment
Alpha Sigma Tau National Sorority
02.2023 - 02.2024
- Collaborated with other VP's and members of the Panhellenic association to plan and share ideas.
- Led over 60 people through handcrafted workshops, meetings, presentations/showcases, and each round of recruitment.
- Used time management skills and creativity to proactively plan and execute various decorations, projects, videos, events, slideshows, etc. while maintaining a budget and managing finances.
- Implemented data-driven and strategic decision-making processes using the ICS computer system.
- Utilized strong public speaking skills through speeches during rounds and at presentations prior to recruitment.
- Demonstrated proficient leadership skills to motivate members and build a unified and coherent team.
Hostess/Server Assistant
The Urban Tap
Pittsburgh, PA
08.2023 - 02.2024
- Handled and packaged takeout orders, doordash, ubereats, and grubhub
- Warmly greeted customers and led them to their tables
- Organized/cleaned menus, silverware, napkins, plates, etc
- Answered the phone for any takeout orders, reservations, or further inquiries and answered questions about hours, seating, and menu information
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Hostess
Versante
Schwenksville, PA
05.2023 - 08.2023
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
- Respond quickly to meet customer needs and resolve problems
- Provided efficient and courteous service to customers
- Managed telephone and internet takeout orders and coordinated hand-off delivery orders
- Greeted guests and seated at tables or in waiting areas
- Presented a positive first impression of the establishment's high standards by delivering exceptional customer service
- Answered phone calls to take reservations and address guest questions and concerns
Hostess/Server
Saku Sushi
Royersford, PA
03.2018 - 08.2022
- Presented menus to answer questions about items and make recommendations
- Removed dishes and glasses from tables or counters to take to kitchen for cleaning
- Maintained a positive attitude towards guests at all times by providing friendly conversations during interactions
- Responded promptly to guest complaints or concerns to maintain positive relationships between restaurant management and patrons
- Set up linens, dishes, and silverware to prepare tables for customers
Education
Bachelor of Arts - Psychology
Duquesne University
Pittsburgh, PA05-2025
Skills
- Hospitality and accommodation
- Interpersonal relationships
- Child development knowledge
- Problem-solving
- Multitasking Abilities
- Creative thinking
- Coordination and teamwork
- Patience and empathy
- Childcare
- Excellent communication
Accomplishments
- Dean's List
- Contributed to a white paper and presented my research to the Rivers of Steel corporation
- Presented phenomenological research at the Undergraduate Research and Scholarship Symposium
Timeline
Stylist Assistant
Lisa Marie Salon
08.2024 - 12.2024
Server
Soho Sushi
05.2024 - Current
Brand Promoter
SNS Promos
04.2024 - 06.2024
Hostess/Server Assistant
The Urban Tap
08.2023 - 02.2024
Hostess
Versante
05.2023 - 08.2023
Vice President of Recruitment
Alpha Sigma Tau National Sorority
02.2023 - 02.2024
Data Input Specialist
Tunstall Recruiting Consultants
05.2022 - 08.2024
Childcare Provider
Various Local Families
10.2019 - Current
Hostess/Server
Saku Sushi
03.2018 - 08.2022
Bachelor of Arts - Psychology
Duquesne University
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