AVA KITCHELL
SHRINERS INTERNATIONAL
SAINTLOUIS,MO
27
years of professional experience
Detail-oriented Building Maintenance Worker experienced in plumbing, cleaning, and grounds maintenance. Achieved operational efficiency and enhanced facility standards through effective collaboration and safety protocol implementation. Focused on leveraging diverse skills to support building operations.
Work History
Building Maintenance Worker
4 Years 6 Months- Conducted regular inspections of facilities to identify repair needs and maintain standards.
- Collaborated with team members to execute preventative maintenance schedules effectively.
- Performed routine maintenance tasks, ensuring building safety and functionality.
- Assisted in managing inventory of maintenance supplies and tools for efficient operations.
- Implemented safety protocols during repairs and maintenance tasks, promoting a secure environment.
- Trained junior staff on equipment usage and safety procedures to enhance team performance.
- Developed processes for tracking maintenance requests, improving response times and efficiency.
Auto Detailer
8 Years 8 Months- Performed thorough cleaning and detailing of vehicles, ensuring high-quality standards and customer satisfaction.
- Operated specialized equipment for interior and exterior vehicle detailing, maintaining operational efficiency.
- Developed streamlined processes for detailing workflows, improving turnaround time without compromising quality.
- Inspected vehicles for damage or wear, providing recommendations for necessary repairs or maintenance.
- Mentored junior detailers on best practices in vehicle care and customer service techniques.
- Implemented inventory management strategies to ensure availability of essential supplies and tools for detailing tasks.
- Collaborated with team members to enhance overall service delivery and maintain a positive work environment.
- Trained new hires on safety protocols and detailing procedures, fostering a culture of excellence in operations.
- Enhanced customer satisfaction by providing thorough interior and exterior detailing services.
- Applied wax to vehicle exteriors and buffed to brilliant shine.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Maintained a clean and organized workspace, ensuring optimal workflow and safety standards.
Chauffeur
3 Years 2 Months- Ensured timely and safe transportation of clients to various destinations.
- Monitored traffic patterns and adjusted routes to optimize travel efficiency.
- Assisted passengers with loading and unloading luggage, providing exceptional customer service.
- Maintained vehicle cleanliness and performed routine inspections for safety compliance.
- Collaborated with dispatch to coordinate pick-up schedules and manage client expectations.
- Trained new chauffeurs on company policies, safety protocols, and navigation systems.
- Developed strategies for enhancing customer satisfaction through personalized service delivery.
- Implemented process improvements to reduce delays and enhance overall operational efficiency.
- Updated logs and tracking documents accurately and according to schedule requirements.
- Maintained excellent vehicle cleanliness, both interior and exterior, for optimal client comfort.
- Provided courteous assistance with luggage handling, ensuring the safe transport of personal belongings.
- Enhanced client satisfaction by providing punctual, reliable transportation services and maintaining a professional demeanor.
- Ensured passenger safety by adhering to traffic laws and regulations at all times.
- Utilized GPS technology effectively for accurate navigation and route planning in varying traffic conditions.
- Stowed passenger items with care and concern to avoid damage or displeasure with handling.
- Managed unexpected situations calmly, such as road closures or accidents, finding alternative routes swiftly without compromising client safety or satisfaction.
- Generated consistent referrals and repeat business by providing friendly and fast service.
- Answered, scheduled, and responded to reservation calls at specific times and locations.
- Coordinated airport transfers seamlessly between terminals while maintaining strong communication with clients during travel transitions.
- Demonstrated excellent knowledge of local attractions, restaurants, hotels, and venues to provide helpful recommendations for clients when requested.
- Consistently navigated efficiently through various routes to reach destinations on time or ahead of schedule.
- Managed diverse itineraries, adapting quickly to schedule changes and last-minute requests from clients.
- Mapped efficient routes with minimal disruption to passengers or schedules.
- Planned routes based on knowledge of local areas, GPS information, and customer preferences.
Bartender Shift Manager
9 Years 11 Months- Trained and mentored staff on cocktail preparation and customer service excellence.
- Developed and implemented efficient workflows to enhance service speed during peak hours.
- Managed inventory control, optimizing stock levels to minimize waste and reduce costs.
- Oversaw daily bar operations, ensuring compliance with safety and health regulations.
Education
High School Diploma
Skills
Plumbing
Plumbing maintenance
General repairs
Fixture installation
Facility sanitation
Exterior upkeep
Surface preparation
Seasonal maintenance
Work order management
Timeline
Building Maintenance Worker
SHRINERS INTERNATIONAL
06.2021 - 12.2025Read More
Auto Detailer
JED TRANSPORTATION
10.2012 - 06.2021Read More
Chauffeur
BEST TRANSPORTATION
08.2009 - 10.2012Read More
Bartender Shift Manager
GREAT GRIZZLY BEAR
03.1999 - 02.2009Read More
SAINT JOHN THE BAPTIST
High School Diploma
Read More