Summary
Work History
Education
Skills
Certification
Interests
Timeline
Generic
Ava Kondogiani

Ava Kondogiani

Novi,MI

Summary

Dedicated cart attendant with proven skills in customer service, problem-solving, and multitasking, enhancing guest experiences through exceptional service and teamwork.

Work History

Cart Attendant for Golf Course/pro-shop

Paul Worley
Livonia, MI
04.2024 - 03.2025
  • Assisted in managing golf cart fleet to ensure availability for guests.
  • Provided customer service by addressing guest inquiries and requests promptly.
  • Conducted routine maintenance checks on golf carts to ensure safety and performance standards.
  • Organized golf cart staging area for efficient pick-up and drop-off processes.
  • Collaborated with team members to coordinate smooth operations during peak times.
  • Ensured cleanliness and presentation of golf carts, enhancing overall guest experience.
  • Adapted quickly to changing schedules and guest needs, maintaining operational efficiency.
  • Ensured timely availability of carts for customers by promptly preparing and staging them prior to tee times.
  • Contributed to a positive atmosphere by fostering friendly interactions between staff and guests.
  • Improved customer satisfaction by providing exceptional service and assistance to golfers.
  • Assisted pro shop staff with merchandise restocking, enhancing overall retail efficiency.
  • Resolved guest concerns in a timely manner by addressing issues with professionalism and courtesy.
  • Enhanced course efficiency by maintaining clean, organized, and fully-stocked golf cart stations.
  • Supported clubhouse operations when needed, contributing positively to the overall guest experience.
  • Used Range Picker and hand held ball picker to recover range balls.
  • Assisted in event setup and breakdown efforts, ensuring seamless transitions between venue functions.
  • Expedited golfer check-in process by accurately handling payments and distributing necessary equipment.
  • Reduced downtime during inclement weather by swiftly implementing contingency plans for cart storage.
  • Increased customer satisfaction with personal touches, such as adjusting cart settings for individual preferences.
  • Fostered welcoming environment, greeted guests upon arrival and directed them to starting point.
  • Improved customer service by providing friendly and helpful assistance to golfers.
  • Answered phone calls for those with questions about our facility and Tee-Times

Education

High School Diploma -

Northville High School
Northville, MI
05-2026

Skills

  • Positive attitude
  • Teamwork and collaboration
  • Flexible schedule
  • Strong work ethic
  • Effective multitasking
  • Problem-solving
  • Customer service
  • Quick learner

Certification

- First Aid

- CPR

- HIPPA

- OSHA

Interests

  • Music
  • Drawing (Specifically in coloring books)
  • Gym Workouts
  • I participate in low-impact exercises to strengthen core muscles
  • Swimming
  • Passionate about balancing physical health with mental and emotional wellness
  • Road Trips
  • Watching Movies and TV Shows
  • Fashion and Style

Timeline

Cart Attendant for Golf Course/pro-shop

Paul Worley
04.2024 - 03.2025

High School Diploma -

Northville High School
Ava Kondogiani