Ava Kraemer
Cincinnati
Summary
Approachable individual with excellent communication, problem-solving, and organizational skills. Passionate about helping others succeed with proven track record in developing successful mentoring relationships with students. Fosters sense of community among residents to support individuals in times of need.
Overview
4
4
years of professional experience
Work History
Resident Assistant
Provision Living
12.2023 - Current
- Assisted residents with daily dental and mouth care, bath functions, and hair care.
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Maintained clean, safe, and well-organized patient environment.
- Changed bed linens, dumped trash, and smoothly handled maintenance issues to promote resident comfort.
- Assisted residents in preparing for activity and social programs.
- Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
- Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
- Improved communication between residents and management through consistent updates and informative newsletters.
Store Associate
Shoe Carnival
03.2023 - 12.2023
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
- Supported store management in maintaining visual merchandising standards through regular upkeep of displays and signage.
- Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Prioritized helping customers over completing other routine tasks in store.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Store Associate
Hallmark Gold Crown
06.2021 - 02.2023
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Maintained tidy and organized store to comply with cleanliness standards.
- Processed returns and exchanges efficiently, adhering to company policies and procedures.
- Helped maintain optimal stock levels through consistent communication with management about inventory needs and discrepancies leading to fewer out-of-stock situations.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Education
West Clermont High School
AmeliaSkills
- Time management
- Team player
- Supportive
- Activity planning
- CPR certified
- Relationship building
- Student leadership
- Emergency response
- Documentation and reporting
- Active listening
- Student engagement
- Public speaking
- Mental health awareness
- Self-confident
- Professional speaking
- Student advisory
- Interpersonal relationships
- Academic support
Timeline
Resident Assistant
Provision Living
12.2023 - Current
Store Associate
Shoe Carnival
03.2023 - 12.2023
Store Associate
Hallmark Gold Crown
06.2021 - 02.2023
West Clermont High School
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