Ava Lewis
Flagstaff,AZ
Summary
Dynamic fitness professional with a strong work ethic and proven conflict resolution skills, successfully enhanced member engagement at Terravita Country Club. Adept at multitasking and maintaining safety compliance, I foster positive relationships while ensuring a clean and organized environment, driving membership growth through innovative strategies and exceptional customer service.
Ambitious coach with strong focus on leadership and achievement, known for articulate communication skills and dynamic, social approach. Adept at inspiring teams and fostering environment of enthusiasm and growth.
Hardworking individual with a passion for providing a safe and nurturing environment for children. Experience in planning and implementing age-appropriate activities and providing individualized attention to each child. Understands the importance of developing positive relationships with children, parents, and colleagues.
Overview
5
5
years of professional experience
Work History
FITNESS CENTER MONITOR
Terravita Country Club
05.2024 - Current
- Collaborated with team members to develop innovative marketing strategies to increase membership base.
- Utilized effective problem-solving techniques to quickly resolve customer complaints or issues arising within the facility.
- Assisted with scheduling appointments, monitoring attendance levels, and collecting payments from members.
- Effectively managed customer service inquiries and provided assistance with fitness equipment usage.
- Demonstrated strong interpersonal skills to build relationships with members, staff and guests.
- Provided detailed orientations on proper use of all exercise equipment to ensure safe operation.
- Enforced rules of conduct amongst members while maintaining a professional attitude towards all customers.
- Performed daily maintenance duties such as restocking supplies, cleaning locker rooms, and organizing storage areas.
- Maintained cleanliness of the facility by regularly checking machines and reporting any malfunctioning equipment to management.
- Monitored activity on the gym floor in order to provide assistance when needed.
- Adhered to health department regulations regarding sanitation standards in order to maintain a safe environment.
- Signed up new members and made changes to existing member accounts.
- Opened and prepared fitness facilities for daily use by members.
- Answered patrons' questions regarding fitness equipment and facility rules and services.
- Kept fitness floor organized and clean by placing weights back in proper place, disposing of trash and sanitizing equipment.
- Operated multi-line telephone system to answer member questions and record and deliver phone messages to staff.
- Provided information about facilities, entertainment options, and rules and regulations.
- Monitored activities to ensure adherence to rules and safety procedures, and arrange for removal of unruly patrons.
- Monitored fitness center activities, ensuring compliance with safety regulations and facility rules.
- Assisted members in using gym equipment, promoting safe and effective workout practices.
CHILDCARE
Malohi Fitness
05.2021 - 08.2023
- Kept up-to-date knowledge of childcare best practices through ongoing professional development courses.
- Ensured compliance with local regulations regarding health and safety standards for childcare facilities.
- Developed strong relationships with customers by offering personalized service and advice on childcare products.
- Collaborated effectively with other staff members regarding any changes or updates made to childcare policies or procedures.
- Provided safety and security for children in a childcare setting, ensuring that all policies and procedures were followed.
COACH
Junior Falcons Cheer Team
08.2020 - 12.2022
- Created and implemented new drills to increase team performance.
- Provided guidance and support to clients in overcoming obstacles and achieving success.
- Developed team-building exercises to promote unity and collaboration.
- Taught elementary and pre-school girls the basics of cheerleading.
- Observed players during competition and practice to determine need for individual or team improvement.
- Utilized effective communication strategies to build trust with parents and children.
- Assessed player skills and assigned team positions.
Education
Bachelor of Science (B.S.) - Elementary Education
Northern Arizona University
Flagstaff, AZ05.2028
High School Diploma - undefined
Cactus Shadows High School
Scottsdale, AZ05.2024
Skills
- Cleanliness and hygiene
- Scheduling appointments
- Strong work ethic
- Teamwork and collaboration
- Customer assistance
- Problem-solving
- Time management
- Adaptability and flexibility
- Self motivation
- Active listening
- Safety compliance
- Interpersonal skills
- Conflict resolution
- Administrative tasks
- Positive attitude
- Customer service
- Multitasking
- Attention to detail
- Organizational skills
- Reliability
- Professionalism
- Decision-making
- Relationship building
- Safety monitoring
Timeline
FITNESS CENTER MONITOR
Terravita Country Club
05.2024 - Current
CHILDCARE
Malohi Fitness
05.2021 - 08.2023
COACH
Junior Falcons Cheer Team
08.2020 - 12.2022
High School Diploma - undefined
Cactus Shadows High School
Bachelor of Science (B.S.) - Elementary Education
Northern Arizona University