Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ava Lyles

Portland,OR

Summary

Highly efficient employee well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Bobarista

Auntea Ha
05.2023 - Current
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.
  • Monitored supply levels at counter and maintained customer areas to meet typical demands.
  • Used POS system to accurately enter orders and process payments.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
  • Helped management keep adequate supply on hand by notifying of shortages.
  • Learned special recipe items and seasonal offerings to best meet customer needs.
  • Promoted additional items with beverages, increasing store sales.

Team Member

Target
04.2021 - 11.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong cooperative relationships with coworkers and managers.
  • Operated register to process payments and collect cash payment for order totals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Assisted with inventory counts and stocking of merchandise.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Assisted customers in selecting merchandise best suited to needs.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Collected, arranged, and input information into database system.

Camp Counselor 2

Matt Dishman Community Center
06.2022 - 08.2022
  • Lead and oversaw other camp counselors
  • Created schedules and daily activities for camp counselors
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Led groups of children safely through variety of camp activities.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
  • Implemented rules and regulations to enforce discipline and compliance.
  • Encouraged team performance to increase camaraderie, trust and rapport.
  • Responded to emergency situations by following first-aid guidelines and coordinating with medical personnel for participants requiring medical attention.
  • Trained staff members on conducting events and following safety procedures.
  • Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
  • Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
  • Assisted in preparing recreational materials and supplies for each activity.
  • Developed and monitored safety policies and procedures to facilitate safety of participants.
  • Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.
  • Factored-in abilities, needs and interests of participants in development of events and programs.
  • Oversaw and taught campers basic principles to enhance wellbeing and safety measures in nature.

Server

Courtyard Village
04.2022 - 06.2022
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Processed orders and sent to kitchen employees for preparation.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Inspected dishes and utensils for cleanliness.

Education

University of Oregon
Eugene, OR
05.2026

Skills

  • Social Skills
  • Attention to Detail
  • Adaptive
  • Thrives in fast-paced environments
  • Extroverted
  • Values customer relationships
  • Quick learner
  • Attentive

Certification

  • First Aid/CPR Certified

Timeline

Bobarista

Auntea Ha
05.2023 - Current

Camp Counselor 2

Matt Dishman Community Center
06.2022 - 08.2022

Server

Courtyard Village
04.2022 - 06.2022

Team Member

Target
04.2021 - 11.2022

University of Oregon

Similar Profiles

CREATE PROFILE
Ava Lyles