Ava Maganzini
College Park,MD
Summary
Friendly professional with proven strengths in cross-selling and customer service. Reliable individual with pleasant demeanor and terrific work ethic.
Overview
3
3
years of professional experience
Work History
Ice Cream Scooper
Cals Creamery
Reading, Massachusetts
01.2023 - Current
- Provided accurate change for customers' transactions.
- Prepared and served a variety of ice cream flavors and frozen desserts to customers, ensuring high-quality service.
- Greeted customers in a friendly manner and provided excellent customer service.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Adhered to all food safety regulations and monitored product temperatures throughout the shift.
Volleyball Coach
Rocket Volleyball Camp
Reading, Massachusetts
04.2022 - 08.2023
- Assisted in the recruitment and scouting of potential players, evaluating talent to build a competitive team roster.
- Encouraged team members to become stronger, more agile athletes and more successful competitors through focus, effective training and proper nutrition.
- Developed training and exercise programs to meet individual requirements and team play strategies.
- Answered phone calls to assist customers with questions and orders.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Assisted customers over the phone regarding store operations, product information and order placement.
Education
Bachelor of Science - Public Health
University of Maryland, College Park
College Park, MD05-2028
Skills
- Adhere to customers needs
- Work well in customer service
- Background in community service
- Patient and hardworking in high demand areas
Timeline
Ice Cream Scooper
Cals Creamery
01.2023 - Current
Volleyball Coach
Rocket Volleyball Camp
04.2022 - 08.2023
Bachelor of Science - Public Health
University of Maryland, College Park