Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ava Matthews

Navarre,FL

Summary

Outgoing and friendly service worker with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality.

Overview

4
4
years of professional experience

Work History

Barista

Gulf Pointe Latin School
Navarre, FL
09.2020 - Current
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
  • Maintained regular and consistent attendance and punctuality.
  • Operated commercial coffee brewers to create beverages.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.

Restaurant Team Member

Culver's Restaurant
Navarre, FL
05.2022 - 08.2023
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
  • Helped maintain high levels of cleanliness throughout the establishment, following established cleaning protocols.
  • Performed closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
  • Operated register to process payments and collect cash payment for order totals.
  • Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
  • Adjusted food preparation methods in accordance with customer requests.

Education

High School Diploma -

Gulf Pointe Latin School
Navarre, FL
05.2024

Skills

  • Beverage Preparation
  • Ordering Procedures
  • Performance Improvement
  • Exceptional customer service
  • Friendly and outgoing
  • Team Player
  • Order Preparation
  • Reliable and Dependable

Languages

English

Timeline

Restaurant Team Member

Culver's Restaurant
05.2022 - 08.2023

Barista

Gulf Pointe Latin School
09.2020 - Current

High School Diploma -

Gulf Pointe Latin School

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Ava Matthews