Ava McMinn
Santa Rosa,CA
Summary
Enthusiastic Cafe Worker delivers consistent service excellence by anticipating and responding to customer needs. Versatile and flexible team player performs variety of tasks, including serving, cash register operation and hostess duties. Committed to promoting customer satisfaction by accurately completing daily work.
Overview
2
2
years of professional experience
Work History
Cafe Worker
Sarmentine Bakery
Santa Rosa , CA
05.2023 - 08.2024
- Greeted customers upon arrival and provided assistance with menu selections.
- Prepared food orders, such as sandwiches, salads, and beverages.
- Received payment from customers, processed credit card transactions, and issued change or receipts.
- Cleaned tables in the dining area before and after customer seating.
- Adhered to health and safety regulations when handling food items.
- Provided excellent customer service by responding promptly to inquiries and resolving any complaints or issues quickly.
- Conducted periodic inventories of all products stored in the cafe's pantry.
- Ensured that all food items were prepared according to established recipes and standards.
Barista
Sarmentine Bakery
Santa Rosa, CA
05.2023 - 08.2024
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Maintained cleanliness of work area throughout shift.
- Managed barista staff, ensuring proper training and scheduling.
- Provided feedback on baristas' performance, developed action plans to improve quality of service.
- Ground beans for espresso shots according to individual customer specifications.
- Provided excellent customer service by responding to inquiries quickly and professionally.
Baker
Sarmentine Bakery
Santa Rosa, CA
09.2022 - 04.2023
- Assisted Head Baker in prepping ingredients for daily baking needs.
- Maintained inventory of baked goods, including tracking stock and ordering supplies as needed.
- Decorated cakes with custom designs according to customer specifications.
- Baked breads, pies, cakes and other items according to recipes or special customer requests.
- Assembled bakery displays for customers including arranging product on trays or plates.
- Organized raw materials required for baking process such as flour, sugar, eggs.
- Packaged baked goods for sale in store or delivery orders.
Closer
Sarmentine Bakery
Santa Rosa , CA
06.2022 - 09.2022
- Swept and mopped floors in public areas.
- Vacuumed carpets, furniture, and upholstery.
- Cleaned windows, door frames, and sills.
- Dusted furniture, fixtures, and other surfaces.
- Emptied trash cans and replaced liners.
- Washed dishes by hand or loaded dishwashers for washing.
Education
High School Diploma -
Maria Carrillo High School
Santa Rosa, CA06-2024
Some College (No Degree) - Architecture
University of Colorado At Boulder
Boulder, COSkills
- Menu Memorization
- Flexible Schedule
- Safe Food Handling
- Customer Service
- Food Preparation
- Pastry baking
- Baking equipment
Languages
English
Professional
French
Limited
Timeline
Cafe Worker
Sarmentine Bakery
05.2023 - 08.2024
Barista
Sarmentine Bakery
05.2023 - 08.2024
Baker
Sarmentine Bakery
09.2022 - 04.2023
Closer
Sarmentine Bakery
06.2022 - 09.2022
High School Diploma -
Maria Carrillo High School
Some College (No Degree) - Architecture
University of Colorado At Boulder