Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ava Mentaberry

Elko,NV

Summary

Experienced with managing office communications, schedules, and records. Utilizes strong organizational and multitasking skills to ensure smooth office operations. Track record of effective communication and problem-solving in dynamic environments.

Overview

8
8
years of professional experience

Work History

Secretary

Interwest Supply
04.2023 - Current
  • Greet and Engage Customers: Warmly welcome clients and visitors, ensuring a positive first impression and fostering strong customer relationships.
  • Provide Exceptional Customer Service: Address customer inquiries with professionalism, actively listen to needs and deliver tailored solutions to enhance satisfaction.
  • Handle Transactions Efficiently: Accurately process customer transactions, including billing and payments, ensuring a smooth and error-free experience.
  • Maintain Front Desk Organization: Oversee the cleanliness and organization of the front desk area, creating a welcoming and efficient environment.
  • Manage Email Correspondence: Respond to emails promptly, using clear, concise, and courteous language to address customer concerns and inquiries.
  • Process Purchase Orders and Inventory Management: Coordinate the creation and receipt of purchase orders for materials, ensuring timely inventory management and stock levels are maintained.
  • Ensure Confidentiality: Maintain confidential customer and company records in accordance with privacy policies, upholding the trust and integrity of the business.
  • Answer and Direct Calls: Professionally manage incoming calls, providing accurate information and directing inquiries to the appropriate departments.
  • Monitor Office Supplies: Maintain a proactive inventory of office supplies, ensuring timely restocking and minimizing disruptions to daily operations.
  • Support Daily Office Operations: Collaborate with team members to ensure the smooth and efficient operation of daily office functions, contributing to a productive work environment.

Office Assistant

Elko Blacksmith Shop
03.2018 - 04.2023


  • Coordinated daily front desk operations, ensuring seamless customer service and communication.
  • Managed multi-line phone system, directing calls efficiently to appropriate departments.
  • Developed and maintained filing systems, enhancing document retrieval processes.
  • Implemented inventory management processes for office supplies, reducing waste and costs.
  • Facilitated communication between departments, promoting collaboration and information sharing.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.
  • Handled financial transactions accurately by processing payments, issuing receipts, and maintaining detailed records of all transactions.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Managed inventory supplies, reducing waste and ensuring availability of essential materials for daily operations.

Education

High School Diploma -

Elko High School
Elko, NV

Skills

  • Service excellence
  • Strong written communication skills
  • Strong organizational skills
  • Proficient keyboarding skills
  • Clerical coordination
  • Appointment scheduling
  • Organized file management
  • Document preparation
  • Calendar management
  • Sales support
  • Schedule management
  • Analytical problem-solving
  • Inventory management
  • Digital file management

Timeline

Secretary

Interwest Supply
04.2023 - Current

Office Assistant

Elko Blacksmith Shop
03.2018 - 04.2023

High School Diploma -

Elko High School

Similar Profiles

CREATE PROFILE
Ava Mentaberry