Ava Milana
Miami,FL
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Demonstrated ability to maintain confidentiality and manage high-stress situations, contributing to improved operational efficiency and customer satisfaction.
Overview
1
1
year of professional experience
Work History
Personal Assistant
Jopel Commercial
08.2022 - 09.2023
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Improved time management of the executive through effective prioritization and organization of tasks.
- Maintained confidentiality, handled sensitive information with discretion and integrity.
- Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
Sales Associate
Mixology Clothing
04.2022 - 08.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Bachelor of Science - Media Management Major, Marketing Minor
University of Miami
Miami, FL12-2026
Nassau Community College
Garden City, NYHigh School Diploma -
St. Anthony's High School
Huntington, NY05-2022
Skills
- Time management
- Multitasking and organization
- Customer service
- Strong work ethic
- Strong communication skills
- Attention to detail
- Detail-oriented mindset
- Dedicated team player
Languages
English
Native or Bilingual
Interests
- Fashion and Style
- Gym Workouts
- Yoga
- Pilates
- Music
- Passionate about balancing physical health with mental and emotional wellness
- Design and Build Websites
- Personal Development and Self-Improvement
- Animal Care
- I enjoy helping others and giving back to the community
Timeline
Personal Assistant
Jopel Commercial
08.2022 - 09.2023
Sales Associate
Mixology Clothing
04.2022 - 08.2022
Bachelor of Science - Media Management Major, Marketing Minor
University of Miami
Nassau Community College
High School Diploma -
St. Anthony's High School