Ava Miller
Kalispell,MT
Summary
Friendly Barista with experience in order taking, payment processing and food safety. Contributes to team success by working hard, taking on extra work and meeting customer needs. Great at managing time and helping fellow workers.
Overview
4
4
years of professional experience
Work History
Cafe M
Tom Gibson
10.2022 - 07.2023
- Trained new cafe workers in sales, customer service and safety.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Used POS system to accurately enter orders and process payments.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Cleaned counters, machines, utensils, and seating areas daily.
Montana Center for Laser Dentistry
Dr. David Dodrill
06.2022 - 10.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Completed data entry and filing to keep records updated for easy retrieval.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Sorted and delivered mail and packages upon arrival to correct staff members and departments.
Glacier Perks Coffee House
Ashley And Jeremiah Jennings
01.2019 - 05.2022
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Answered customers' questions, recommended items, and recorded order information.
Education
High School Diploma -
Flathead High School
Kalispell, MT06.2021
Skills
- Organization and Time Management
- Expo and Line Support
- Adaptability and Flexibility
- Espresso and Tea Beverage Service
- Health and Safety Standards
- Workstation Setup and Breakdown
- POS System Operations
- Operate Cash Register
Timeline
Cafe M
Tom Gibson
10.2022 - 07.2023
Montana Center for Laser Dentistry
Dr. David Dodrill
06.2022 - 10.2022
Glacier Perks Coffee House
Ashley And Jeremiah Jennings
01.2019 - 05.2022
High School Diploma -
Flathead High School