Sales Associate
- Processed returns efficiently for people to get the correct refunds.
- Processed shipments correctly by putting the right information on shipping labels and finishing their transaction appropriately.
- Engaged with customers to resolve inquiries and complaints, enhancing overall satisfaction and loyalty.
- Learned store policies and procedures quickly, adapting to new tasks and responsibilities with ease.
- Provided information on products and services like shipping, packaging, printing, and mailbox rentals.
- Attended training sessions on product knowledge and sales techniques to improve service delivery skills.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Solved customer challenges by offering relevant products and services.