Summary
Work History
Education
Skills
Timeline
Generic

Ava Morton

McKinney

Summary

I learned how to great at communication, and a good fit for roles requiring strong customer interaction and relationship building. I learned the understandings of sales principles and customer service techniques, also a lot of effective organizational skills. I am focused on driving positive customer experiences and achieving sales targets efficiently. Customer's can have conflicts that they want immediate answers to, and I learned how to help and answer them with ease to build a connection and trust.

Work History

Sales Associate

UPS Store
06.2025 - Current
  • Processed returns efficiently for people to get the correct refunds.
  • Processed shipments correctly by putting the right information on shipping labels and finishing their transaction appropriately.
  • Engaged with customers to resolve inquiries and complaints, enhancing overall satisfaction and loyalty.
  • Learned store policies and procedures quickly, adapting to new tasks and responsibilities with ease.
  • Provided information on products and services like shipping, packaging, printing, and mailbox rentals.
  • Attended training sessions on product knowledge and sales techniques to improve service delivery skills.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Solved customer challenges by offering relevant products and services.

Education

High School Diploma -

Prestonwood Christian Academy North
Prosper, TX
05-2027

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Excellent people skills
  • Reliable and punctual
  • Goal oriented
  • Exceptional customer service

Timeline

Sales Associate

UPS Store
06.2025 - Current

High School Diploma -

Prestonwood Christian Academy North