Ava Napolitano
The Bronx
Summary
Dynamic and detail-oriented receptionist with proven organizational skills at Bronx Chiropractic. Expert in appointment scheduling and data entry, ensuring seamless patient experiences. Committed to maintaining confidentiality and delivering compassionate customer service, fostering a welcoming environment for patients and their families. Proficient in Microsoft Office and Google Workspace applications.
Overview
2
2
years of professional experience
Work History
Medical Receptionist
Bronx Chiropractic
09.2022 - 11.2024
- Greeted incoming patients professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly.
- Kept reception area clean and neat to give patients a positive first impression.
- Put patients on TENS unit and heat therapy.
- Experience with Microsoft Word and Outlook.
- Experience with Google Docs, Gmail, and Google Voice.
- Checked patient demographics and health history to keep information current.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Helped patients complete necessary medical forms and documentation.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
Education
Cochran School of Nursing
Yonkers, NY12-2026
High School Diploma -
Preston High School
The Bronx, NY06-2021
Skills
- Organization skills
- Time management
- Data entry
- Appointment scheduling
- Telephone etiquette
Timeline
Medical Receptionist
Bronx Chiropractic
09.2022 - 11.2024
Cochran School of Nursing
High School Diploma -
Preston High School
Similar Profiles
Abby BoltonAbby Bolton
Chiropractic Clinical Intern at Hageman Chiropractic Health Center, Thrive Rehab and Wellness, Demarco Chiropractic, Grande Chiropractic, University at Buffalo Neurosurgery Chiropractic ClinicChiropractic Clinical Intern at Hageman Chiropractic Health Center, Thrive Rehab and Wellness, Demarco Chiropractic, Grande Chiropractic, University at Buffalo Neurosurgery Chiropractic Clinic
Yinnette ReyesYinnette Reyes
Medical Assistant at South Bronx Medical Rehabilitation PCMedical Assistant at South Bronx Medical Rehabilitation PC
ANNE SANDLERANNE SANDLER
Art Teacher at South Bronx International Charter School for International Cultures and the ArtsArt Teacher at South Bronx International Charter School for International Cultures and the Arts
Michelle Williams ChambersMichelle Williams Chambers
Home Health Aide at North Shore TowerHome Health Aide at North Shore Tower
Robert Pellerano, Jr.Robert Pellerano, Jr.
Maintenance Crew Member at Consortium for Worker EducationMaintenance Crew Member at Consortium for Worker Education