Ava Niedermeyer
Parkhurst Dining
Coraopolis,PA
1
Certification
5
years of professional experience
Dynamic leader with a proven track record at Parkhurst, adept in employee development and customer service excellence. Skilled in multitasking and organizational abilities, successfully managed multiple restaurants, enhancing team collaboration and problem resolution. Achieved significant improvements in customer satisfaction and operational efficiency.
Catering professional with experience in managing event logistics, coordinating staff, and ensuring high-quality service delivery. Strong focus on team collaboration and delivering exceptional results, adapting seamlessly to changing needs. Skilled in menu planning, client relations, and inventory management. Reliable leader with commitment to excellence and efficiency.
Work History
Catering Supervisor
1 Year 6 Months- Oversaw daily catering operations to drive timely and efficient food service delivery.
- Trained and developed staff on food safety standards and quality protocols.
- Executed cost control initiatives to optimize budget management for catering events.
- Cultivated strong client partnerships through transparent communication regarding needs and expectations during the planning process.
- Built lasting, lucrative relationships with community members and leaders through effective communication and active listening skills.
Manager
1 Year 4 Months- Mentored and trained new employees on company policies and procedures.
- Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills.
- Multi-Manage restaurants including Wigle Whiskey, TGI Fridays and Starbucks and their daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities.
Assistant Banquet Manager
1 Year 7 Months- Supervised team of servers and other support personnel at various events, delegating tasks as necessary.
- Created detailed reports regarding the status of upcoming events, including budgeting information and staffing needs.
- Provided outstanding customer service by anticipating guests' needs before they arise.
- Organized and managed large-scale banquets, ensuring a successful event for all guests.
Barista
3 Months- Operated cash registers and handled cash and card transactions.
- Assisted with opening and closing tasks such as cleaning cafe areas or setting up displays.
- Showed aptitude in multitasking multiple orders at once while maintaining accuracy in product quality.
- Welcomed customers and answered questions regarding menu items and preparation methods.
Pastry Sous Chef
7 Months- Part of the opening team for La Creperie de Paris for the 50th anniversary so I worked with the Executive chef on ensuring we were trained and prepared to handle the business.
- Ensured compliance with health code regulations by regularly inspecting kitchen area for cleanliness.
- Monitored food costs and inventory levels to ensure optimal use of resources.
- Maintained accurate records of ingredients used in each pastry dish.
- Demonstrated excellent customer service skills when interacting with guests regarding their dessert requests.
Education
High School Diploma
Skills
Interpersonal Relations
Employee Development
Positive Attitude
Problem Resolution
Organizational Skills
Multitasking
Customer Service
Team Collaboration
Multitasking Abilities
Scheduling staff
Allergy awareness
Certification
Servsafe Proctor, Servsafe Manager food, Servsafe Alcohol PA
AWARDS
Manager of Q1 2023
Timeline
Catering Supervisor
Parkhurst Dining
03.2025 - CurrentRead More
Manager
HMSHost
11.2023 - 03.2025Read More
Assistant Banquet Manager
Hyatt
04.2022 - 11.2023Read More
Barista
J.W. Marriott
01.2022 - 04.2022Read More
Pastry Sous Chef
JBI LLC
06.2021 - 01.2022Read More
Hopewell Senior High School
High School Diploma
Read More