Ava Overturf
Jacksonville,FL
Summary
Energetic and goal-driven Health Science graduate with a strong foundation in healthcare operations, patient engagement, and entry-level sales assistance. Experienced in clinical and administrative settings with an understanding of healthcare environments. Passionate about leveraging interpersonal skills, product knowledge, and a science background to launch a successful career in pharmaceutical sales. Proven ability to build relationships, communicate effectively, and contribute to team success.
Overview
2
2
years of professional experience
Work History
Spine Sales Admin
Davace Solutions Inc.
01.2023 - Current
- Input surgery and restock data into electronic health record systems.
- Managed a high volume of sales reps simultaneously while maintaining an organized schedule for optimal time management.
- Developed strong professional relationships in the medical field, enhancing company credibility within the industry.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding quotas.
- Maintained sales tracking reports to support operational enhancements and implement corrective actions.
- Resolved order issues efficiently and enhanced customer satisfaction ratings.
Neurology Recovery Center Intern
Brooks Rehabilitation
01.2025 - Current
- Assisted in therapy setup, including equipment preparation and patient guidance.
- Communicated with patients to ease anxiety and provide a positive experience.
- Collaborated with clinicians to ensure smooth and effective patient care delivery.
- Gained insight into rehabilitation processes and medical technology applications.
Front Desk Coordinator
Brooks Rehabilitation
03.2024 - 01.2025
- Served as the first point of contact for patients, creating a welcoming and professional environment.
- Handled scheduling, insurance verification, and patient check-ins/outs with high attention to detail.
- Maintained confidentiality and compliance with HIPAA regulations in all patient interactions.
- Supported clinical team members and responded quickly to changing patient needs.
- Demonstrated strong multitasking, organizational, and interpersonal communication skills.
Education
Bachelor of Science - Health Sciences
University of North Florida
Jacksonville, FL05.2025
High School Diploma - Dance Major
Las Vegas Academy of The Arts
Las Vegas, NV05.2021
Skills
- Medical Terminology & Clinical Knowledge
- Relationship-Building & Patient Engagement
- CRM Software & Sales Prospecting Tools
- Microsoft Office Suite (Excel, Word, PowerPoint)
- EMR/EHR: TheraOffice, Meditech, Waystar, Perceptive Content
- Insurance Verification & Scheduling
- HIPAA Compliance CPR Certified
- Eta Sigma Gamma Kappa Delta Leadership Roles
Timeline
Neurology Recovery Center Intern
Brooks Rehabilitation
01.2025 - Current
Front Desk Coordinator
Brooks Rehabilitation
03.2024 - 01.2025
Spine Sales Admin
Davace Solutions Inc.
01.2023 - Current
Bachelor of Science - Health Sciences
University of North Florida
High School Diploma - Dance Major
Las Vegas Academy of The Arts
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