Ava Pesce
Brook Park,OH
Summary
Highly experienced in the restaurant industry and known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level serving position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
Work History
Store Associate
Jersey Mike's Subs
12.2023 - Current
- Kept workstations well-organized and sanitized throughout shifts, promoting cleanliness and reducing cross-contamination risks.
- Supported fellow employees through effective communication and teamwork during busy periods or staff shortages.
- Enhanced customer satisfaction by consistently preparing high-quality sandwiches and maintaining a clean workspace.
- Interpreted food order slips per shift to prepare food according to customer orders.
- Accurately operated cash register to process customer payments.
Salon Receptionist
Mistyfied Hair Salon & Suites
03.2023 - 12.2023
- Consistently kept reception area clean and tidy and maintained presence at desk area.
- Enhanced customer satisfaction by promptly greeting clients and efficiently managing appointments.
- Communicated with spa team members if clients canceled or changed appointment times.
- Boosted client retention with superior communication skills, providing a welcoming atmosphere and addressing concerns in a timely manner.
- Organized, maintained and updated information in computer databases.
- Facilitated smooth transactions, accurately processing payments and maintaining balanced cash registers daily.
Restaurant Hostess
Rivals Sports Bar And Grill
03.2022 - 05.2023
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Completed daily side work and opening and closing duties without fail.
Education
Associate of Science - Dental Hygiene
Cuyahoga Community College
Cleveland, OH05.2027
Skills
- Customer Service
- Customer Assistance
- Cash Handling Accuracy
- Attention to Detail Focus
- Team Collaboration
- Flexible Schedule Adaptability
- Cash Handling
- Organization
- Active listening techniques
Timeline
Store Associate
Jersey Mike's Subs
12.2023 - Current
Salon Receptionist
Mistyfied Hair Salon & Suites
03.2023 - 12.2023
Restaurant Hostess
Rivals Sports Bar And Grill
03.2022 - 05.2023
Associate of Science - Dental Hygiene
Cuyahoga Community College