Ava Phillips
Midland,TX
Summary
Personable and empathetic individual with knack for engaging and supporting customers. Possesses foundational knowledge of customer service principles and adept at using communication and problem-solving skills to meet customer needs. Aims to create positive experiences and foster customer loyalty.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Lifeguard
COM Aquatics
05.2023 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Increased patron satisfaction by promptly addressing concerns and providing exceptional customer service at all times.
- Worked courteously with coworkers of varying backgrounds.
Education
High School Diploma -
Midland High School
Midland, Texas, TX05-2027
Skills
- Teamwork skills
- Professionalism
- Time management abilities
- Adaptability
- Excellent costumer service skills
- Multitasking abilities
Certification
- Lifeguarding Certification - American Red Cross.
- CPR/AED for the Professional Rescuer - American Red Cross.
- ServSafe Food Handler Certification - National Restaurant Association.
Timeline
Lifeguard
COM Aquatics
05.2023 - Current
- Lifeguarding Certification - American Red Cross.
- CPR/AED for the Professional Rescuer - American Red Cross.
- ServSafe Food Handler Certification - National Restaurant Association.
High School Diploma -
Midland High School
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