Ava Piro
New York
Summary
Highly motivated and results oriented, Communications, Psychology, and Marketing major, with over 6 years of experience. Leveraging a passion for customer service, committed to growth, within different environments.
Overview
7
7
years of professional experience
Work History
President of Mixtape Magazine
Syracuse University
09.2023 - Current
- Manages different teams, overseeing each role.
- In charge of budget and printing requests to fund events, and the printing of the magazine.
- Creative director of photoshoots, events, and maagzine layout.
WERW Radio E-Board
Syracuse University
03.2024 - Current
- In charge of creating the studio space for the Radio Station
- Budgeting different items for purchase.
SENSES E-board
Syracuse University
02.2024 - Current
- In charge of event planning.
- Works with other E-board members, to create collaborations, host events, and amplify the lab space.
Life Guard
CPR, American Red Cross, Enterprises
06.2019 - Current
- Administered first aid and CPR in response to life-threatening situations
- Patrolled beach or pool areas on foot and in towers to monitor activities of swimmers and surfers
- Used training and medical supplies to examine injured people and administer first aid
- Identified emergency situations or potential drownings and entered water for lifesaving measures
- Maintained neat and clean pool area and clean water
- Complied consistently with pool regulations and policies while encouraging staff to adhere to guidelines
- Logged chemical readings to keep pool water at safe levels and avoid potential illness among patrons.
Head Waiter
Bonita By The River
07.2023 - Current
- Enhanced customer dining experience by providing exceptional service and anticipating guest needs.
- Increased overall restaurant efficiency by effectively managing and delegating tasks to the wait staff.
- Developed strong rapport with returning guests, leading to increased customer loyalty and positive reviews.
- Successfully resolved customer complaints, ensuring satisfaction and maintaining a positive atmosphere.
Teacher
Syracuse Literacy Corp
03.2024 - Current
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Increased student literacy rates by implementing targeted reading strategies in individualized instruction plans.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
Creative Talent Marketing Agent
ContentNewYork
01.2022 - Current
- Enhanced client satisfaction by efficiently managing tasks and meeting project deadlines.
- Assisted team members in completing projects, resulting in increased productivity and streamlined processes.
- Conducted thorough research to support agency initiatives and provide valuable insights for informed decisionmaking.
- Improved internal communication by organizing weekly team meetings and maintaining a centralized calendar for project updates.
Front Desk Attendant
Haven Hall Syracuse University
01.2022 - 05.2022
- High Emotional Intelligence Correspondence Management Multi-Line Phone Systems
- Greeting Guests
- Reservations Management
- Verbal and Written Communication Online Bookings Management, Successfully manages all front desk operations Answer phone calls, greets students and guests
- Accepts deliveries and assists students of Haven Hall
- Managed front desk, greeting students and visitors
- Recorded numbers of units handled or moved on daily production sheets or work tickets
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
Hostess Manager
Greek Taverna Edgewater
08.2018 - 08.2021
- Handled cash and charge transactions, seating, answered phone and attended to customer needs
- Greeted incoming guests to escort to assigned dining area and present menus
- Answered phones promptly to record and confirm reservations
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests
- Answered telephone to provide dining information and take reservations
Special Education Teacher
Leonia High School
09.2019 - 06.2021
- For Special Need's Program, Leonia High School Leonia
- Assisted the Special Need's Program teacher's in implementing the program
- Interacted with and provided support to students of the program
- Tutored and mentored several Special Need's students after school
- Advocated for needs of the students with disabilities
- Developed and maintained individualized skill-appropriate lesson plans to promote and build student confidence
- Led students on field trips to enhance educational programs
- Conducted small group and individual classroom activities with students based on differentiated learning needs.
Treasury Intern
Treasury, United States of, America Washington
07.2017 - 08.2017
- Department of the United States
- Attended weekly court hearing in Congress Hall and compiled notes for Treasury Department
- Organized confidential government files, office administration duties and assisted Mr Russell George, the Treasury Inspector General for the United States Government
- Attended a TIGTA meeting in the White House
Education
Bachelors -
Syracuse University
Syracuse, NYHigh School Diploma -
Leonia High School
Additional Information
- CPR and AED Certified
- Homeless shelter volunteer
- Animal Shelter Volunteer
- United States Government Internship
- Special Education Teacher Volunteer
Timeline
WERW Radio E-Board
Syracuse University
03.2024 - Current
Teacher
Syracuse Literacy Corp
03.2024 - Current
SENSES E-board
Syracuse University
02.2024 - Current
President of Mixtape Magazine
Syracuse University
09.2023 - Current
Head Waiter
Bonita By The River
07.2023 - Current
Creative Talent Marketing Agent
ContentNewYork
01.2022 - Current
Front Desk Attendant
Haven Hall Syracuse University
01.2022 - 05.2022
Special Education Teacher
Leonia High School
09.2019 - 06.2021
Life Guard
CPR, American Red Cross, Enterprises
06.2019 - Current
Hostess Manager
Greek Taverna Edgewater
08.2018 - 08.2021
Treasury Intern
Treasury, United States of, America Washington
07.2017 - 08.2017
Bachelors -
Syracuse University
High School Diploma -
Leonia High School