Hardworking and trustworthy individual with background in counter service for busy restaurant. Adept in multitasking and maintaining grace and efficiency in high-pressure situations to serve customer needs, deliver exceptional service and boost business revenues.
Hi, I’m
Ava Pisciotta
Jupiter,FL
Summary
Overview
2
years of professional experience
Work History
Angelo's Italian RestaurantJupiter, FL
Counter Person
07.2023 - 02.2025
Job overview
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Resolved customer complaints in a professional manner.
- Processed order transactions and handled debit and cash operations.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Replenished condiments such as ketchup, mustard, mayonnaise, relish.
- Answered customer phone calls to provide speedy and accurate information about store operations, products, promotions and orders.
- Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
- Provided accurate change for customer transactions.
Education
Jupiter High School
from Medical
University Overview
Skills
- Store maintenance
- Product knowledge
- Building rapport
- Customer focused
- Cash handling proficiency
- Maintaining cleanliness
- Complaint handling
- Food preparation
- Order entry
- Excellent work ethic
Certification
- Basic Life Support certified
Timeline
Counter Person
Angelo's Italian Restaurant
07.2023 - 02.2025
Jupiter High School
from Medical
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