AVA POSTEL
Houston
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
The Velvet Quarter Restaurant & Sip Lounge
Seabrook, TX
03.2025 - Current
- Greet and seat guests, providing excellent customer service
- Take and deliver accurate food and drink orders
- Communicate with kitchen and bar staff to ensure timely service
- Handle guest inquiries, requests, and complaints professionally
- Process payments and balance cash registers as needed
- Maintain cleanliness and organization of dining area
Food Runner
Boomer Jacks
Webster, TX
07.2024 - 09.2024
- Assisted in opening and closing duties, including setting up and breaking down tables, managing reservations, and cash handling
- Deliver food orders quickly and accurately to guests
- Communicate with kitchen and wait staff to ensure smooth service
- Assist servers with clearing and resetting tables
- Maintain cleanliness and organization of the dining area
- Support team members during busy shifts to ensure excellent customer experience
Lead Hostess
El Tiempo Cantina
Webster, TX
12.2021 - 05.2023
- Provided exemplary service to guests in a high-end restaurant setting, including recommending wine pairings and making menu suggestionsGreet and welcome guests with a friendly and professional demeanor
- Manage reservations and seating arrangements to maximize efficiency
- Coordinate with servers and kitchen staff to ensure smooth service
- Train and mentor new host/hostess staff
- Monitor dining area flow and wait times, adjusting as needed
- Maintain cleanliness and organization of the host station and front-of-house area
- Assist with opening and closing procedures, including balancing seating charts and reports
Education
High School -
Clear Falls High School
01.2025
Skills
- Problem solving
- Teamwork
- Leadership
- Communication
- Organization
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Certification
- Advanced Childcare
- CPR
- Basic Life Support
- Texas Food Handlers
- Texas Alcoholic Beverage Commission
Timeline
Server
The Velvet Quarter Restaurant & Sip Lounge
03.2025 - Current
Food Runner
Boomer Jacks
07.2024 - 09.2024
Lead Hostess
El Tiempo Cantina
12.2021 - 05.2023
High School -
Clear Falls High School