Summary
Overview
Work History
Skills
Education
Certification
Timeline
Hi, I’m

Ava Postel

Taylor Lake Village ,TX
Ava Postel

Summary

Cheerful Hostess knowledgeable about greeting, seating and guiding guests to tables at busy restaurant. Skilled at scheduling dining reservations and addressing guest requests and complaints. Energetic and punctual individual committed to highest quality of service.

Affectionate Babysitter with hands-on experience monitoring well-being and safety of children. Energetic in conducting fun, age-appropriate activities and modeling appropriate social behaviors. Alert and organized individual dedicated to maintaining child-friendly environment.

Overview

1
year of professional experience
3

Certifications

Work History

El Tiempo Cantina
Webster, TX

Hostess
12.2022 - Current

Job overview

  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Greeted incoming guests to escort to assigned dining area and present menus.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
  • Built positive relationships with other front-of-house and kitchen staff.
  • Stayed attentive to server availability and table turnover to quickly seat guests.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Answered telephone to provide dining information and take reservations.
  • Escorted guests to seating area, furnished menus and highlighted daily specials.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Communicated with servers about new tables, changes in food availability and customer comments.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Tracked seated guests and available seating using computer-based and mobile reservation software.
  • Answered phones promptly to record and confirm reservations.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Performed regular restroom checks to restock supplies and handle minor cleaning.
  • Resolved customer service and food-related issues to maintain guest satisfaction.
  • Developed long-term relationships with customers to increase opportunities for repeat business.
  • Collected reservation information and communicated updates to guests via mobile device or in-person.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Took beverage orders and served drinks during peak meal times.
  • Utilized POS system to total meal costs and add taxes for final bill calculation.
  • Explained QR code scanning for electronic menu access.

Self Employed Services
Taylor Lake Village, TX

Babysitter
06.2022 - Current

Job overview

  • Responsibly watched children while parents were out.
  • Monitored children's safety and well-being to prevent accidents and falls.
  • Cared for children of various ages and assisted with feeding, dressing and daily activities.
  • Supervised and cared for children ages 1 to 12.
  • Enforced rules to teach good manners and maintain safe environment.
  • Helped complete homework, school projects and chores.
  • Organized various activities, games, crafts and outings to keep children entertained.
  • Communicated with children's parents or guardians about daily activities, behaviors and related issues.
  • Created safe environment for children by removing hazards and developing appropriate boundaries and rules.
  • Read stories and played alphabet games to promote early literacy.
  • Communicated with parents about daily activities and any concerning behaviors.
  • Used organization and time management skills to multitask and keep children on set schedules.
  • Minimized TV and mobile device time by engaging children with games and physical books.
  • Organized creative activities to develop children's physical, emotional and social growth.
  • Balanced schedules to promote optimal rest, play and educational periods.
  • Engaged with children on individual basis to build positive, trusting relationships.
  • Ensured physical and social well-being of each child.
  • Helped prepare and serve nutritionally balanced meals and snacks for children.
  • Organized creative and fun activities, enhancing children's physical, emotional and social well-being.
  • Instructed and assisted children in eating, toileting and resting to help develop healthy personal habits.
  • Led hands-on activities consistent with child's interests and skills.
  • Removed hazards and developed appropriate boundaries and rules to create safe environment for children.
  • Met and communicated regularly with parents to discuss children's activities and development.
  • Provided direct-care services for children of varying ages.
  • Taught reading, arts and crafts and lap play to encourage intellectual development.
  • Administered medication and minor first aid to sick and injured children.
  • Transported children to schools, social outings and medical appointments.
  • Assigned age-appropriate chores to encourage self-confidence and responsibility.
  • Took children to and from school and extra-curricular activities.

Skills

Hostessing Skills

  • Effective Customer Upselling
  • Check Payment Processing
  • Menu Memorization
  • Reliable and Trustworthy
  • Team Player
  • Highly Organized
  • Verbal and Written Communication
  • Self-Motivated
  • Cleaning and Sanitizing
  • Reservation Management
  • Front of House Management
  • Warm and Welcoming
  • Multi-Line Telephone Systems
  • Customer-Oriented
  • Active Listening and Communication
  • Wait List Management
  • Personable and Friendly
  • Time Management and Prioritization
  • Opening and Closing Procedures

Babysitting Skills

  • Activity Planning
  • Meal and Snack Preparation
  • Exercise and Outdoor Activities
  • Behavior Management
  • Bathing, Grooming and Dressing
  • Age-Appropriate Routines
  • Problem-Solving
  • Parent Interaction
  • Child Safety
  • Arts and Crafts
  • Good Decision Making
  • Meal Preparation
  • Potty Training
  • Praise and Encouragement
  • Creating Good Habits
  • Skill Building
  • Promoting Good Behavior
  • Time Management
  • First Aid
  • Dependable and Responsible
  • Responsible Driver
  • Keeping Children Safe
  • Certified in First Aid and CPR

Education

Clear Falls High School
League City, TX

05.2025

University Overview

  • Participated in Student Council
  • Currently a varsity cheerleader for Clear Falls High School Spirit Program

Certification

  • Advanced Child Care Certification
  • Heartsaver CPR/AED Certification
  • BLS Provider Certification

Timeline

Hostess

El Tiempo Cantina
12.2022 - Current

Babysitter

Self Employed Services
06.2022 - Current

Clear Falls High School

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Ava Postel