Ava Quinlan
Casselberry,FL
Summary
Dedicated and detail-oriented Healthcare Administrator with expertise in healthcare operations and compliance. Proven ability to manage administrative functions and optimize workflow efficiency, resulting in improved patient care delivery. Experienced in credentialing and ensuring adherence to HIPAA standards. Proficient in EHR systems and data management, enhancing organizational effectiveness and supporting interdisciplinary teams.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Behavioral Healthcare Recruiter II
Maxim Healthcare
Maitland, Florida
03.2025 - 08.2025
- Sourced qualified healthcare candidates through targeted outreach and networking efforts.
- Managed full cycle recruitment and conducted interviews to assess candidate qualifications and cultural fit.
- Maintained a strong network of healthcare professionals to fill clinical and non-clinical roles efficiently.
- Collaborated with department managers and clinicians to understand current staffing needs.
- Partnered with management to identify internal career paths to improve employee satisfaction and increase retention.
Registered Pharmacy Technician
Publix
Winter Springs, Florida
01.2024 - 03.2025
- Supported pharmacists in accurate and efficient prescription filling.
- Maintained precise medication records, including dosages and patient information.
- Collaborated with healthcare providers to clarify and confirm prescription details.
- Verified insurance coverage for all prescriptions to ensure patient access.
- Processed third-party claims electronically or manually per payer guidelines.
Customer Service Associate
Publix
Winter Springs, Florida
03.2019 - 01.2024
- Assisted customers with product inquiries and service requests at a grocery store.
- Processed transactions accurately using point-of-sale systems in a fast-paced environment.
- Resolved customer complaints effectively to ensure a positive shopping experience.
- Managed multiple tasks simultaneously while maintaining accuracy and attention to detail.
- Escalated unresolved customer issues to the appropriate department or manager for resolution.
Education
Bachelor of Science - Health Sciences
University of Central Florida
Orlando, FL05-2024
Certification
- Florida Board of Pharmacy - Registered Pharmacy Technician
Accomplishments
- Nationally recognized within the top 10 spread producing ABA Recruiters for Maxim Healthcare.
- Selected by the College of Health Professions to present targeted research on disparities in women's reproductive health at the University of Central Florida Health Professions seminar in 2024
Timeline
Behavioral Healthcare Recruiter II
Maxim Healthcare
03.2025 - 08.2025
Registered Pharmacy Technician
Publix
01.2024 - 03.2025
Customer Service Associate
Publix
03.2019 - 01.2024
Bachelor of Science - Health Sciences
University of Central Florida