Ava Reasen
Carmel,IN
Summary
Adept at enhancing customer satisfaction and streamlining operations, I leveraged ingredient knowledge and teamwork at Tropical Smoothie Cafe to boost sales and ensure dietary safety. Skilled in sanitation practices and customer service, I contributed to a positive, efficient work environment, excelling in product promotion and allergen awareness. Experienced service professional with experience in high-traffic locations. Expertise includes specialized drink recipes and smoothie-making. Consistently contributes to team success with dedication to quality products and customer satisfaction. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Smoothie Maker
Tropical Smoothie Cafe
06.2023 - 08.2023
- Provided personalized recommendations for customers with dietary restrictions or allergies, ensuring their needs were met safely and deliciously.
- Contributed to a positive work environment through effective communication and teamwork with colleagues.
- Improved sales by promoting seasonal and specialty smoothie offerings to customers.
- Assisted in inventory management, ensuring adequate stock levels of ingredients and supplies.
- Participated in ongoing training to stay current on industry trends and best practices for smoothie making techniques.
- Maintained a safe work environment by strictly adhering to food safety guidelines and sanitation protocols.
- Collaborated with team members to streamline kitchen operations and maintain a smooth workflow during peak hours.
Smoothie Maker
Tropical Smoothie Cafe
06.2022 - 08.2022
- Prepared and served juices and blended drinks.
- Collaborated with team members to optimize productivity during peak hours.
- Ensured proper rotation of perishable ingredients to minimize waste while maintaining freshness for consumption.
- Maintained a clean and sanitary workspace, adhering to health department standards for food safety.
- Increased efficiency by prepping fruits and vegetables ahead of time for easy access during busy periods.
- Mastered the use of various blenders and juicers for optimal smoothie texture and consistency.
- Managed cash register transactions accurately while handling customer payments securely and efficiently.
Ice Cream Maker
Sub Zero Nitrogen Ice Cream
06.2022 - 08.2022
- Introduced new menu items, sundae toppings, and cone varieties to encourage upselling and add-on purchases.
- Demonstrated adaptability by quickly learning new machinery or software systems as needed to stay current within the industry.
- Provided exceptional customer service, promptly addressing any inquiries or concerns to ensure satisfaction with their ice cream experience.
- Consistently met deadlines for large catering orders by effectively managing time and resources, ensuring timely delivery of high-quality products.
- Increased brand recognition through participation in local events such as farmers'' markets or food festivals where our products were showcased.
Ice Cream Maker
Sub Zero Nitrogen Ice Cream
06.2021 - 08.2021
- Kept work area tidy and sanitary, promptly addressing spills, and other messes.
- Improved team efficiency by assisting with the training of new staff members in ice cream making techniques.
- Maximized product consistency by following established recipes and measuring ingredients accurately.
- Ensured compliance with health and safety regulations by adhering to proper food handling procedures at all times.
- Enhanced customer satisfaction by creating and maintaining a clean, organized workspace for ice cream production.
Education
High School Diploma -
Colonial Christian School
Indianapolis, IN05.2024
Skills
- Cleanliness
- Order Taking
- Ingredient Knowledge
- Sanitation Practices
- Order Preparation
- Allergen awareness
- Portion Control
- Recipe Development
- Salesmanship
- Product Promotion
Cleaning, reading, shopping, exercising, quality time with family and friends
I enjoy cleaning and keeping everything organized. I love reading and joining workout classes in my free time. I always look forward to great and special time with family and friends.
Timeline
Smoothie Maker
Tropical Smoothie Cafe
06.2023 - 08.2023
Smoothie Maker
Tropical Smoothie Cafe
06.2022 - 08.2022
Ice Cream Maker
Sub Zero Nitrogen Ice Cream
06.2022 - 08.2022
Ice Cream Maker
Sub Zero Nitrogen Ice Cream
06.2021 - 08.2021
High School Diploma -
Colonial Christian School