Ava Reasen
Carmel,IN
Summary
Adept at enhancing customer satisfaction and streamlining operations, I leveraged ingredient knowledge and teamwork at Tropical Smoothie Cafe to boost sales and ensure dietary safety. Skilled in sanitation practices and customer service, I contributed to a positive, efficient work environment, excelling in product promotion and allergen awareness. Experienced service professional with experience in high-traffic locations. Expertise includes specialized drink recipes and smoothie-making. Consistently contributes to team success with dedication to quality products and customer satisfaction. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Smoothie Maker
Tropical Smoothie Cafe
Westfield, IN
06.2023 - 08.2023
- Provided personalized recommendations for customers with dietary restrictions or allergies, ensuring their needs were met safely and deliciously.
- Contributed to a positive work environment through effective communication and teamwork with colleagues.
- Improved sales by promoting seasonal and specialty smoothie offerings to customers.
- Assisted in inventory management, ensuring adequate stock levels of ingredients and supplies.
- Participated in ongoing training to stay current on industry trends and best practices for smoothie making techniques.
- Maintained a safe work environment by strictly adhering to food safety guidelines and sanitation protocols.
- Collaborated with team members to streamline kitchen operations and maintain a smooth workflow during peak hours.
Smoothie Maker
Tropical Smoothie Cafe
Carmel, IN
06.2022 - 08.2022
- Prepared and served juices and blended drinks.
- Collaborated with team members to optimize productivity during peak hours.
- Ensured proper rotation of perishable ingredients to minimize waste while maintaining freshness for consumption.
- Maintained a clean and sanitary workspace, adhering to health department standards for food safety.
- Increased efficiency by prepping fruits and vegetables ahead of time for easy access during busy periods.
- Mastered the use of various blenders and juicers for optimal smoothie texture and consistency.
- Managed cash register transactions accurately while handling customer payments securely and efficiently.
Ice Cream Maker
Sub Zero Nitrogen Ice Cream
Carmel, IN
06.2022 - 08.2022
- Introduced new menu items, sundae toppings, and cone varieties to encourage upselling and add-on purchases.
- Demonstrated adaptability by quickly learning new machinery or software systems as needed to stay current within the industry.
- Provided exceptional customer service, promptly addressing any inquiries or concerns to ensure satisfaction with their ice cream experience.
- Consistently met deadlines for large catering orders by effectively managing time and resources, ensuring timely delivery of high-quality products.
- Increased brand recognition through participation in local events such as farmers'' markets or food festivals where our products were showcased.
Ice Cream Maker
Sub Zero Nitrogen Ice Cream
Carmel, IN
06.2021 - 08.2021
- Kept work area tidy and sanitary, promptly addressing spills, and other messes.
- Improved team efficiency by assisting with the training of new staff members in ice cream making techniques.
- Maximized product consistency by following established recipes and measuring ingredients accurately.
- Ensured compliance with health and safety regulations by adhering to proper food handling procedures at all times.
- Enhanced customer satisfaction by creating and maintaining a clean, organized workspace for ice cream production.
Education
High School Diploma -
Colonial Christian School
Indianapolis, IN05.2024
Skills
- Cleanliness
- Order Taking
- Ingredient Knowledge
- Sanitation Practices
- Order Preparation
- Allergen awareness
- Portion Control
- Recipe Development
- Salesmanship
- Product Promotion
Cleaning, reading, shopping, exercising, quality time with family and friends
I enjoy cleaning and keeping everything organized. I love reading and joining workout classes in my free time. I always look forward to great and special time with family and friends.
Timeline
Smoothie Maker
Tropical Smoothie Cafe
06.2023 - 08.2023
Smoothie Maker
Tropical Smoothie Cafe
06.2022 - 08.2022
Ice Cream Maker
Sub Zero Nitrogen Ice Cream
06.2022 - 08.2022
Ice Cream Maker
Sub Zero Nitrogen Ice Cream
06.2021 - 08.2021
High School Diploma -
Colonial Christian School