Ava Reyes

Link to Rover Profile: https://www.rover.com/members/ava-r-dogs-my-favorite-kind-of-people/

Key Takeaways:

• Enhanced client satisfaction by providing attentive and personalized care for their dogs.
• Contributed to clients peace of mind by sending regular updates on their pets, including photos and videos.
• Developed strong relationships with clients, earning referrals and positive testimonials from satisfied pet owners.
• Addressed behavioral issues effectively, using appropriate training techniques to correct unwanted behaviors in a timely manner.
• Assisted with grooming tasks such as brushing fur, trimming nails, and bathing when needed.
• Demonstrated reliability and trustworthiness by consistently arriving punctually for scheduled appointments or services.
• Offered additional support services like house-sitting and plant care when requested by clients, adding value to their overall experience.
• Maintained a clean and organized work space for all pet sitting tasks, including cleaning up after dogs during visits or overnight stays.
• Communicated professionally with pet owners via phone, email, and text.
• Gained repeat business through exceptional customer service and genuine compassion for the animals in my care.
• Kept accurate records of each dog''s needs, preferences, medical information, feeding schedules, and any special instructions provided by clients.
• Attended consultations and met with pets and pet guardians to obtain guidelines and protocol for care.
• Provided daily physical exercise, mental stimulation and socialization to keep pets healthy and ward off unwanted behavior.

Link to 5 P's Dog Training:

https://www.5psdogtrainingcolorado.com/

Key Takeaways:

• Increased client satisfaction by developing personalized training programs for dogs based on individual needs and goals.
• Provided one-on-one coaching to clients, improving their understanding of canine psychology and strengthening the human-dog bond.
• Identified behavioral issues in dogs and implemented effective solutions, leading to happier pets and owners.
• Assisted clients with setting realistic expectations for their dogs progress, fostering a supportive training environment.
• Kept detailed records of each dogs progress, allowing for adjustments to training plans as needed for optimal results.
• Educated clients on proper handling techniques, preventing injuries or accidents during training sessions.
• Adapted training methods based on the specific breeds characteristics, ensuring tailored approaches for successful outcomes.
• Built strong relationships with clients through clear communication channels and regular updates on their pets progress.
• Utilized various tools such as clickers or treats effectively during training sessions to reinforce desired behaviors in dogs.
• Provided support and guidance to clients during challenging training phases, keeping them motivated and committed to the process.
• Provided guidance in service dog handling/laws/training.
• Helped design company website.
• Monitor incoming requests and bookings.

• Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
• Streamlined order processing for increased efficiency through clear communication with kitchen staff.
• Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
• Managed high volume of customers during peak hours, maintaining prompt and efficient service.
• Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
• Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
• Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
• Complied with all company policies regarding uniform standards, punctuality, and professionalism.
• Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
• Coordinated with kitchen staff to ensure special requests or dietary restrictions were accurately communicated and accommodated for guests.

• Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall wellbeing.
• Assisted in successful adoption processes by providing accurate information about each animal's temperament and needs.
• Implemented efficient feeding schedules, ensuring all animals received proper nutrition on a timely basis.
• Enhanced animal socialization skills through daily interaction and playtime activities.
• Conducted regular safety inspections of kennels, identifying potential hazards and taking corrective action as needed.
• Participated actively in emergency response situations involving injured or aggressive animals, ensuring the safety of both staff and animals involved.
• Provided exceptional customer service to pet owners, addressing concerns and answering questions regarding the care of their pets.

• Improved dog socialization by closely monitoring playtime and encouraging positive interactions among dogs.
• Enhanced customer satisfaction by maintaining a clean, safe, and comfortable environment for dogs during their stay.
• Conducted thorough intake assessments for new clients, gathering important information on pet temperament, medical history, and preferences.
• Reduced the risk of accidents by closely supervising play areas and promptly addressing any signs of aggression or distress in dogs.
• Supported overall facility cleanliness by regularly sanitizing dog spaces and equipment to maintain a healthy environment.
• Facilitated the integration of new dogs into daycare groups by carefully assessing compatibility with existing members and adjusting group dynamics as needed.
• Identified opportunities for improvement in daycare operations based on client feedback, resulting in increased customer satisfaction rates.