Ava Reyes
Tropic Freeze
Kaufman,TX
3
years of professional experience
Dedicated professional with strong customer service skills and a proven ability to foster lasting relationships. Adept at problem-solving and ensuring customer satisfaction through effective communication.
Work History
Lawncare Associate
1 Year 8 Months- Operated mowing equipment to ensure precise lawn cutting and maintenance.
- Trained new employees on equipment usage and safety protocols to promote workplace efficiency.
- Conducted regular quality inspections of completed work to maintain high service standards.
- Fostered strong customer relationships through effective communication and responsive service delivery.
- Followed instructions and procedures to complete assigned tasks.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Assisted in landscape design projects, contributing to aesthetic enhancements of client properties.
Manager, Sales and Customer Support
2 Years 1 Month- Managed daily operations of sales and customer support teams to ensure seamless service delivery.
- Oversaw inventory management systems, ensuring timely order fulfillment and stock accuracy.
- Increased sales by developing and implementing effective sales strategies.
- Boosted overall revenue with targeted marketing campaigns tailored to specific customer segments.
- Enhanced customer satisfaction through attentive support and prompt issue resolution.
- Built relationships with customers and community to establish long-term business growth.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
Education
High School Diploma
Skills
Customer service
Problem-solving
Attention to detail
Inventory management
Equipment operation
Site quality inspections
Flexible and adaptable
Time management
Decision-making
Multitasking
Teamwork and collaboration
Excellent communication
Timeline
Manager, Sales and Customer Support
Tropic Freeze
07.2024 - CurrentRead More
Lawncare Associate
GOAT Lawncare
05.2023 - 01.2025Read More
Evolution Academy Charter School
High School Diploma
Read More