Summary
Overview
Work History
Education
Skills
Activities
Timeline
Generic

Ava Richardson

Wilmerding,PA

Summary

Dynamically skilled in communication and problem-solving. Experienced in managing inventory and maintaining organized workspaces, contributing to smooth service flow and enhanced customer satisfaction.

Overview

3
3
years of professional experience

Work History

Barista

Target
Monroeville, Pennsylvania
01.2024 - Current
  • Prepared and served a variety of beverages to customers.
  • Engaged with customers to create a welcoming atmosphere.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Managed inventory levels of supplies regularly.
  • Collaborated with team members to ensure smooth service flow.
  • Operated cash registers to process customer payments.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Implemented feedback from customers to improve service quality.
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.
  • Maintained calm demeanor during high-volume periods and special events.

Retail Sales Associate

American Eagle Outfitters, Inc
Monroeville, Pennsylvania
03.2023 - 12.2023
  • Assisted customers with product selections and provided excellent service.
  • Organized merchandise displays to enhance store presentation and accessibility.
  • Operated cash register and processed transactions efficiently and accurately.
  • Implemented visual merchandising standards to reflect brand identity effectively.
  • Assisted customers with finding the right product for their needs.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Calculated pricing, applied discounts, and collected payments to process transactions.
  • Collaborated with team members to achieve sales targets and contribute to a positive work environment.

Retail Sales Associate

Hot Topic
Monroeville, Pennsylvania
03.2022 - 08.2022
  • Utilized cash registers, as well as making sales, returns of merchandise, and exchanging.
  • Managed loyalty programs, signing up new members and explaining benefits to enhance customer retention.
  • Maintained thorough knowledge of store merchandise, current sales, and promotions.
  • Monitored and maintained the cleanliness and organization of the sales floor and stock areas.
  • Operated point-of-sale systems accurately to process payments from customers.
  • Promoted special offers and discounts to encourage additional purchases.
  • Kept informed about new products arriving at the store on a regular basis.

Education

High School Diploma -

Agora Cyber Charter School
Philadelphia, PA
06-2024

Skills

  • Problem solving
  • Attention to detail
  • Communication skills
  • Time management
  • Workspace organization
  • Customer service
  • Cash register operation
  • Team collaboration
  • Conflict resolution
  • Team player
  • Friendly and outgoing
  • Order accuracy
  • Speedy and efficient
  • Excellent memory
  • New hire training
  • Restocking
  • Phone skills
  • POS system operation

Activities

  • Currently taking extra education on personal training and nutrition courses at National Academy of Sports Medicine (NASM).
  • Past junior volunteer fire fighter at Wilmerding Fire Department (June 2022 - August 2023).
  • Active exercise enthusiast.
  • Musically inclined.
  • Writing skills.

Timeline

Barista

Target
01.2024 - Current

Retail Sales Associate

American Eagle Outfitters, Inc
03.2023 - 12.2023

Retail Sales Associate

Hot Topic
03.2022 - 08.2022

High School Diploma -

Agora Cyber Charter School

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