Ava Rocha
West Long Branch,NJ
Summary
Enthusiastic team leader with expertise in child supervision and customer service. Proven ability to foster positive environments and engage diverse groups, ensuring safety and support for children, families, and customers.
Overview
2
2
Languages
1
1
Certification
1
1
year of professional experience
Work History
Assistant Site Supervisor
YMCA of the Jersey Shore
Red Bank, New Jersey
10.2025 - Current
- I maintain a safe environment for preschool to fourth-grade children. I provide support in managing behavior and fostering a positive environment.
- I assist students with homework and distribute snacks while maintaining cleanliness. I also create positive student-teacher relationships by engaging in physical activities, games, and play.
- I communicate with parents about their child’s behavioral progress or any issues that arise throughout the day.
Camp Counselor
YMCA of the Jersey Shore
Red Bank, New Jersey
06.2026 - 08.2026
- Supervised campers during activities to ensure safety and engagement. Led group activities, promoting teamwork and social skills among campers.
- Encouraged camper participation and helped build confidence by maintaining a positive and enthusiastic attitude.
- Engaged in clear communication with fellow counselors/ coworkers to maintain safety and collaborated to create new activities.
- Provided first aid support as needed, ensuring campers' well-being.
Retail Specialist- FIFA World Cup Official Store
Goodkind Group Temp Agency
East Rutherford, New Jersey
06.2026 - 07.2026
- Warmly greeted and assisted customers with product selection and inquiries on the sales floor during the 2026 World Cup at MetLife Stadium.
- Managed cash register operations and handled point-of-sale systems accurately.
- Organized merchandise displays to enhance visual appeal and accessibility. Maintained a clean and orderly retail environment.
- Managed cash register operations and handled point-of-sale systems accurately.
Concessions Associate- 126th US Open Championship
Goodkind Group Temp Agency
Southampton, New York
06.2026 - 06.2026
- Operated cash registers and processed multi-currency transactions accurately. Entrusted with high-liability inventory and fast-paced cash handling.
- Served food and beverages to customers efficiently while enforcing strict legal compliance and tournament policies. I verified identification for alcohol sales and followed health and safety guidelines in a high-volume venue, demonstrating strict professional accountability under pressure.
- Initiated positive customer experiences by greeting guests and assisting them.
Education
Bachelor of Arts - Psychology
Monmouth University
West Long Branch, NJ08-2026
Skills
- Child Supervision
- Customer service
- Conflict resolution
- Team leadership
- Site coordination
- Time Management
- POS Systems
Languages
Spanish
Professional
Portuguese
Professional
Certification
- CPR / AED Certification | American Red Cross | Expires: 06/2028
Timeline
Camp Counselor
YMCA of the Jersey Shore
06.2026 - 08.2026
Retail Specialist- FIFA World Cup Official Store
Goodkind Group Temp Agency
06.2026 - 07.2026
Concessions Associate- 126th US Open Championship
Goodkind Group Temp Agency
06.2026 - 06.2026
Assistant Site Supervisor
YMCA of the Jersey Shore
10.2025 - Current
Bachelor of Arts - Psychology
Monmouth University