Ava Rodriguez
Las Vegas,NV
Summary
Enthusiastic and reliable individual that takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Service Partner, Line Cook
Red Robin
02.2021 - Current
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Collaborated with colleagues and support staff to maximize team efficiency.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Productivity and keep tables ready for incoming guests.
- Answered customer questions about food and beverage items and assisted with menu selections.
Hostess
Firefly Tapas Kitchen & Bar
10.2020 - 02.2021
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Sales Associate
With Love & Co.
03.2018 - 12.2020
- Assessed customer needs to provide assistance and information on product features.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Built and maintained relationships with peers and upper management to drive team success.
- Followed policies and procedures to meet or exceed established performance requirements.
Education
High School Diploma -
Basic Academy Of Int'l Studies High School
Henderson, NV05.2021
Skills
- Efficient and Detail-Oriented
- Multitasking and Prioritization
- Reliable and Punctual
- Calm and Professional Under Pressure
- Teamwork and Collaboration
- Superb Time Management
Certification
- Certified Learning Coach, Red Robin - 2021
Timeline
Service Partner, Line Cook
Red Robin
02.2021 - Current
Hostess
Firefly Tapas Kitchen & Bar
10.2020 - 02.2021
Sales Associate
With Love & Co.
03.2018 - 12.2020
High School Diploma -
Basic Academy Of Int'l Studies High School