Ava Ryan
Bloomington,IL
Summary
Skilled in patient communication and safety, I excelled at OSF St Joseph Center, where I enhanced patient experience and trained new staff, ensuring high-quality care. As a Lifeguard at Allin Township, I mastered first responder skills, boosting guest safety. My customer service and patient confidentiality skills make me a valuable asset to any team.
Professional healthcare support specialist with strong focus on patient care and safety. Skilled in efficiently transporting patients, ensuring comfort, and maintaining confidentiality. Known for effective teamwork, adaptability, and achieving positive outcomes in fast-paced environments. Reliable, compassionate, and well-versed in handling medical equipment and adhering to protocols.
Overview
3
3
years of professional experience
Work History
Patient Transporter
OSF St Joseph Center for Healthy
11.2023 - Current
- Warmly greeted patients and visitors and made each feel welcome.
- Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Reduced patient anxiety during transport by maintaining open communication and answering questions.
Lifeguard
Allin Township Fire Department
05.2022 - 08.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Education
Olympia High School
Stanford, IL05.2023
Skills
- Patient communication
- Patient safety
- Patient confidentiality
- Customer service
Timeline
Patient Transporter
OSF St Joseph Center for Healthy
11.2023 - Current
Lifeguard
Allin Township Fire Department
05.2022 - 08.2023
Olympia High School
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