Ava Sansoucy
Wrentham,MA
Summary
Dynamic and results-driven professional with a strong background in customer service at Columbia Sportswear. Proven ability to enhance customer experiences through effective communication and problem-solving skills. Recognized for fostering teamwork and maintaining high standards in cleanliness and organization, ensuring optimal productivity in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Tutor Volunteer
Middle And High School
10.2023 - Current
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Developed strong relationships with students, fostering a positive learning environment and open communication.
- Supported students in overcoming test anxiety through stress management techniques, leading to improved exam performance.
Volunteer
Top Soccer
06.2023 - Current
- Assisted with special events and programs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Represented organization positively and professionally while providing community with much-needed services.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
Sales Associate
Columbia Sportswear
Wrentham, MA
02.2025 - 08.2025
- Assisted customers in selecting outdoor gear and apparel based on their needs and preferences.
- Maintained an organized and visually appealing sales floor to enhance customer shopping experience.
- Conducted regular inventory checks to ensure accurate product availability and stock levels.
- Processed returns and exchanges efficiently while adhering to store policies.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Restaurant Hostess
Citizens Crust
Foxborough, Massachusetts
04.2024 - 11.2024
- Managed guest seating arrangements to optimize flow and enhance dining experience.
- Communicated effectively with kitchen and waitstaff to ensure timely service and guest satisfaction.
- Monitored dining area for cleanliness and restocked supplies as needed.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Volunteer
Snack Shack
06.2023 - 08.2023
- Maintained clean, neat, and operational facilities to serve program needs.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
- Produced food and drink products adhering to company quality and quantity standards.
Education
Currently Enrolled - Business Management
University of South Carolina
Columbia, South Carolina, SC05-2029
High School Diploma -
King Philip Regional High School
Wrentham, MA05.2025
Skills
- Customer service
- Effective communication
- Team collaboration
- Problem solving
- Cleaning and sanitizing
- Sales expertise
- Multitasking and organization
Timeline
Sales Associate
Columbia Sportswear
02.2025 - 08.2025
Restaurant Hostess
Citizens Crust
04.2024 - 11.2024
Tutor Volunteer
Middle And High School
10.2023 - Current
Volunteer
Top Soccer
06.2023 - Current
Volunteer
Snack Shack
06.2023 - 08.2023
Currently Enrolled - Business Management
University of South Carolina
High School Diploma -
King Philip Regional High School