Ava Shimkonis

At 14, I was enrolled in online school, and decided to apply for a job that would help me learn professional "people skills". I have worked 2.5 years with them, which has given me excellent customer service skills, as well as a very strong work ethic. Here are some of my responsibilities as a Ticket Checker:

• Verified ticket validity and compliance with resort policies.
• Assisted guests in navigating ski area facilities and attractions.
• Monitored access points to ensure safety and security protocols were followed.
• Engaged with guests to enhance overall experience and resolve inquiries.
• Promoted a positive work environment, collaborating closely with fellow team members to achieve common goals.
• Demonstrated flexibility in adapting to schedule changes or unexpected events, maintaining professionalism under pressure.
• Improved company reputation through diligent work ethic and professional demeanor while interacting with customers.
• Maintained order during peak travel times by effectively managing large crowds of guests.

I started volunteering at the museum at eight years old, and continued until I was 14. They officially hired me that summer, and I worked one (paid) summer with them. Here are some of my responsibilities as a Museum Assistant:

• Assisted in curating and organizing exhibits to enhance visitor engagement.
• Conducted guided tours, providing historical context and fostering appreciation for local heritage.
• Managed visitor inquiries, ensuring a welcoming and informative experience.
• Assisted in the preservation of artifacts by carefully handling, cataloging, and storing items according to museum guidelines.
• Ensured a welcoming atmosphere for visitors by maintaining clean gallery spaces and promptly addressing any concerns or issues that arose during visits.
• Facilitated smooth daily operations within the gift shop area by managing cash transactions, stocking merchandise displays, and providing excellent customer service to visitors.