Ava Silver
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
6
6
years of professional experience
Work History
Youth Intern
Explora Children's Museum
09.2017 - 05.2020
- Supervised activities and events for large groups.
- Created workshops for youth to improve communication skills, teamwork and cooperation.
- Took active role in patient and family planning process, detailing instructions, and responding appropriately and effectively to questions and concerns.
Cashier. Cook
Pizza Castle
05.2018 - 07.2021
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Managed opening and closing shift kitchen tasks.
Front Desk Associate
Massage Envy
08.2021 - 04.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained cleanliness and organization of front desk area.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
Front Desk Agent
Holiday Inn Albuquerque East
04.2022 - 04.2023
- Welcomes and registers guests in a polite and efficient demeanor
- Organizing room assignments
- Obtains required credit and payment information from guests
- Coordinates with team members to exceed guest expectations
- Provides detailed information about the hotel and surrounding establishments
- Coordinates with housekeeping for special requests, late checkouts, and room changes
- Receives and relays guest messages
- Answers telephone calls and guest questions in a warm, responsive manner
- Maintains cleanliness of equipment in work areas
Outpatient Clerk
University Of New Mexico Hospital
04.2023 - Current
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Registered patients and completed associated paperwork for accurate records.
- Performed various administrative tasks by filing, copying and faxing documents.
Education
Associate of Science - Mechanical Engineering
Central New Mexico Community College
Albuquerque, NM05.2026
High School Diploma -
Manzano High School
Albuquerque, NM05.2020
Skills
- Guest Services
- Knowledge of HIPAA Regulations
- Office Management
- Professional Relationships
- Multi-Line Phone Systems
- Word Processing
- Quality Assurance and Control
Timeline
Outpatient Clerk
University Of New Mexico Hospital
04.2023 - Current
Front Desk Agent
Holiday Inn Albuquerque East
04.2022 - 04.2023
Front Desk Associate
Massage Envy
08.2021 - 04.2022
Cashier. Cook
Pizza Castle
05.2018 - 07.2021
Youth Intern
Explora Children's Museum
09.2017 - 05.2020
Associate of Science - Mechanical Engineering
Central New Mexico Community College
High School Diploma -
Manzano High School
Similar Profiles
Cora KeckinCora Keckin
Summer Camp Assistant at Explora Science Center and Children's MuseumSummer Camp Assistant at Explora Science Center and Children's Museum
Elizabeth BerronesElizabeth Berrones
Parent Stars Assistant at Children's Museum of Houston - OutreachParent Stars Assistant at Children's Museum of Houston - Outreach
Emil SabuEmil Sabu
Box Office Supervisor at Long Island Children's MuseumBox Office Supervisor at Long Island Children's Museum
Kaleb ChambersKaleb Chambers
Youth Intern at Southside Church Of ChristYouth Intern at Southside Church Of Christ
AJ WarrenAJ Warren
Youth Intern at Free ChapelYouth Intern at Free Chapel