Ava Smith
Dublin
Summary
Hardworking professional with a track record of building relationships and managing time in busy restaurant settings. Successful at managing tables of all sizes while providing accurate and excellent service. Works to meet customer needs, boost satisfaction, and encourage long-term loyalty.
Overview
2
2
years of professional experience
Work History
Server
Bob Evans Restaurant
Dublin
03.2024 - Current
- Monitored dining room for cleanliness and proper set-up at all times.
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Assisted in training new servers.
- Checked food before serving it to customers.
- Upheld high standards of sanitation in accordance with health department regulations.
- Stayed informed about daily specials, new menu items, promotions.
- Delivered food orders promptly and courteously.
Barista
Starbucks
Dublin
09.2024 - 01.2025
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Monitored inventory levels of supplies and restocked when necessary.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Operated cash registers to process customer payments.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Adhered to health department regulations concerning sanitation standards.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Cashier
Torchy's Tacos
Dublin
11.2023 - 01.2024
- Resolved customer complaints professionally in accordance with company policy.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Performed other duties as assigned by management.
- Took orders from customers accurately and in a timely manner.
Guest Service Representative
Nothing Bundt Cakes
Dublin
08.2023 - 11.2023
- Stocked shelves with freshly-baked goods throughout the day as needed.
- Provided customer service by answering questions about menu items or taking orders from customers.
- Designed appealing product displays to maintain unique presentation.
- Maintained cleanliness of lobby area and front desk counter.
- Resolved customer complaints in a professional manner.
Education
High School Diploma -
Dublin Coffman High School
Dublin, OH05-2026
Skills
- Customer service
- Food safety
- Effective communication
- Problem solving
- Time management
- POS operation
- Responsible beverage service
- Team member support
- Employee training
Timeline
Barista
Starbucks
09.2024 - 01.2025
Server
Bob Evans Restaurant
03.2024 - Current
Cashier
Torchy's Tacos
11.2023 - 01.2024
Guest Service Representative
Nothing Bundt Cakes
08.2023 - 11.2023
High School Diploma -
Dublin Coffman High School