Ava Sorek
Brookville,PA
Summary
Proactive Account Executive and Assistant Manager with extensive experience in client relationship building and account management. Successfully managed multiple accounts, boosting client satisfaction and exceeding sales targets through effective communication and customized solutions. Skilled in contract negotiation, customer service, and identifying new business opportunities. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Account Executive
Matson Insurance Agency
07.2023 - Current
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
- Negotiated contracts successfully, securing favorable terms for both the company and clients.
- Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
- Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
- Assisted in the onboarding process for new clients, ensuring a smooth transition into the company''s roster of accounts.
- Streamlined internal processes for customer relationship management, significantly reducing response times to client inquiries.
- Fostered long-lasting relationships with major clients to secure repeat business and referrals.
Assistant Manager
Burger King
09.2021 - 05.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
Education
BBA - Marketing
Robert Morris University
Coraopolis, PA05.2028
High School Diploma -
Brookville Area School District
Coraopolis, PA05.2024
Skills
- Licensed Insurance Agent
- Account Management
- Client Relationship Building
- Task Prioritization
- Data Entry
- Quotes and sales
- Policy writing
- New business opportunities
- Revenue Generation
- Time Management
- Multitasking
Certification
- Property and Casualty License - Pennsylvania Department of Insurance.
Timeline
Account Executive
Matson Insurance Agency
07.2023 - Current
Assistant Manager
Burger King
09.2021 - 05.2023
BBA - Marketing
Robert Morris University
High School Diploma -
Brookville Area School District
- Property and Casualty License - Pennsylvania Department of Insurance.
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