Ava Speer
Austin,TEXAS
Summary
Proven team player with a track record of enhancing customer experiences at Summer Moon Coffee through exceptional service and maintaining cleanliness. Skilled in multitasking and fostering positive environments, significantly contributing to efficient operations. Demonstrates strong interpersonal skills and a commitment to creating welcoming atmospheres for guests.
Overview
4
4
years of professional experience
Work History
Barista and Customer Service Assistant
Summer Moon Coffee
Cedar Park, TX
12.2022 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Hostess and Greeter
Serrano's Cocina Y Cantina
Cedar Park, TX
01.2022 - 06.2022
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Hostess and Greeter
Rock-N-Rolls Sushi
Cedar Park, TX
04.2021 - 09.2021
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Maximized table turnover rates by monitoring dining room activity closely and anticipating when tables would become available for new parties.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
Customer Service Assistant
HEB Grocery Store
Cedar Park, TX
07.2020 - 02.2021
- Maintained clean and organized work environment to maintain customer safety.
- Developed strong relationships with customers, establishing trust and loyalty through attentive service.
- Delivered prompt service to prioritize customer needs.
Education
No Degree - Marketing
Austin Community College
Cedar Park, TX05.2026
High School Diploma -
Cedar Park High School
Cedar Park, TX05.2021
Skills
- Friendly and outgoing
- Team Player
- Opening and closing duties
- Cleanliness
- Exceptional customer service
Timeline
Barista and Customer Service Assistant
Summer Moon Coffee
12.2022 - Current
Hostess and Greeter
Serrano's Cocina Y Cantina
01.2022 - 06.2022
Hostess and Greeter
Rock-N-Rolls Sushi
04.2021 - 09.2021
Customer Service Assistant
HEB Grocery Store
07.2020 - 02.2021
No Degree - Marketing
Austin Community College
High School Diploma -
Cedar Park High School