Ava Steely
Jacksonville,FL
Summary
Proven team player with a track record of enhancing customer satisfaction at Panera Bread through exceptional customer service and problem-solving skills. Excelled in a fast-paced environment, significantly improving customer retention. Skilled in cash handling and fostering inclusive team dynamics. Demonstrates a strong focus on achieving results through coaching and mentoring, with a commitment to diversity and inclusion. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Outgoing [Job Title] experienced in supervising infants, toddlers and youth. First aid and CPR certified with positive attitude and flexible schedule. Leads activities and games, performs general cleaning duties and monitors children's needs. Vibrant and happy individual with exquisite attention to detail and strong communication skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Panera
Panera Bread
Jacksonville, FL
11.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
Education
High School Diploma -
Mandarin High School
Jacksonville, FL05.2024
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Flexible and Adaptable
- Coaching and Mentoring
- Customer Focus
- Diversity and Inclusion
- Human Resources Management
Accomplishments
- Achieved EKGs by completing 10 with accuracy and efficiency.
- Achieved the practice of CPR and Sports Injury with First Coast Sports Injury Program.
- Achieved 4 years in Mandarin High Schools Medical Academy by introducing medical abbreviations and how to handle emergency situations.
Certification
- CET - EKG Technician 5/18/2024
- CPR Certified with the American Heart Association 2022
- Babysitter Certified with the YMCA 4/12/2020
Timeline
Panera
Panera Bread
11.2022 - Current
High School Diploma -
Mandarin High School