Ava Stollard
Estero,FL
Summary
Dynamic and results-oriented professional with a proven track record at Perkins, where I enhanced guest experiences through exceptional service and teamwork. Leveraged strong communication and problem-solving skills to resolve issues efficiently. Excelled in fast-paced environments, significantly improving customer satisfaction and fostering repeat business. Skilled in cash handling and safety awareness, demonstrating a commitment to excellence and growth.
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
As coaching professional, skilled in developing and executing tailored training programs that elevate athletes' abilities. Proven ability to foster supportive and challenging environment that drives team and individual success. Known for adaptability, reliability, and collaborative approach to meet dynamic needs and achieve goals.
Overview
2
2
years of professional experience
Work History
Server
Perkins
08.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Children's Gymnastics Coach
Twist
05.2024 - 08.2024
- Ensured safety of all participants through strict adherence to gym rules, equipment maintenance, and proper spotting techniques.
- Developed lesson plans and routines for individual students to meet personal goals and abilities.
- Coordinated with other instructors and coaches to determine student advancement and progress.
- Boosted gymnasts'' confidence levels by offering constructive feedback and personalized support.
- Maintained fun-filled atmosphere with class participants while remaining professional and focused on achievement.
- Instructed individual and group classes to customize needs and emphasize proper technique and safety.
- Cultivated a positive team environment by promoting sportsmanship, camaraderie, and mutual respect among athletes.
- Maintained equipment, facilities and inventory to avoid accidents, mishaps, and damage.
- Promoted stretching, mobility work, and proper form to help athletes safely build strength.
Receptionist/ Assistant
Salon Crissar
09.2023 - 05.2024
- Resolved customer problems and complaints.
- Managed multi-line telephone system and greeted claimants during office visits.
- Provided exceptional customer service by addressing client concerns professionally and courteously, contributing to a welcoming atmosphere.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained a clean and professional reception area by tidying up space regularly, ensuring an inviting atmosphere for clients and visitors alike.
- Confirmed appointments, communicated with clients, and updated client records.
Sales Associate
Old Navy
12.2022 - 06.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Recommended sales card to each customer and sold store cards successfully
Education
No Degree - Personal Training, Nutrition Coaching
NASM
Online02-2025
High School Diploma -
Bonita Springs High School
Bonita Springs05-2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Strong communication skills
- Patience and empathy
- Positive coaching
- Safety awareness
- Schedule management
- Coaching
- Scheduling and organization
- Growth mindset encouragement
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Sales strategies
Timeline
Server
Perkins
08.2024 - Current
Children's Gymnastics Coach
Twist
05.2024 - 08.2024
Receptionist/ Assistant
Salon Crissar
09.2023 - 05.2024
Sales Associate
Old Navy
12.2022 - 06.2023
No Degree - Personal Training, Nutrition Coaching
NASM
High School Diploma -
Bonita Springs High School
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