Ava Thornton
Orangevale,CA
Summary
Developed adaptability and customer service skills in fast-paced retail environment, with focus on providing excellent customer experiences. Leveraged communication and problem-solving abilities to resolve customer issues and enhance satisfaction. Seeking to transition into new field, bringing strong foundation in teamwork and customer engagement.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
TJ Max
05.2023 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Utilized product knowledge to make recommendations, tailoring suggestions to customer needs.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
Education
Associate of Science - Business Administration And Management
Sierra College
Rocklin, CA05-2026
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Reliability and punctuality
- Flexible schedule
- Money handling
- Reliable and responsible
- Attention to detail
Timeline
Retail Sales Associate
TJ Max
05.2023 - Current
Associate of Science - Business Administration And Management
Sierra College
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