Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building loyal relationships with Customers.
Overview
4
4
years of professional experience
Work History
Healthy Barista
Sol Nutrition
Danvers, MA
05.2024 - Current
Operated cash registers to process customer payments.
Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Stocked shelves with ingredients needed to make drinks.
Provided customers with product information and resolved their issues in a timely manner.
Sales Associate
Aerie By American Eagle
Peabody, MA
12.2023 - 02.2024
Greeted customers and provided exceptional customer service.
Assisted customers with product selection, sizing and styling.
Processed transactions using a point-of-sale system.
Maintained up-to-date knowledge of store merchandise and policies.
Built relationships with customers to encourage repeat business.
Server
Carols Cafe
Wakefield, MA
06.2020 - 07.2022
Greeted customers and provided exceptional customer service.
Greeted customers and provided menus.
Assisted in seating guests at tables or booths.
Took orders for food and drinks and delivered them to guests.
Checked back with customers throughout meal service to ensure satisfaction.
Answered questions about menu items, ingredients, and pricing.
Communicated daily specials to customers.
Bussed tables as needed during peak hours.
Maintained a clean work station by restocking supplies, wiping down counters.
Prepared checks accurately and processed payments promptly.
Performed basic math calculations when computing bills for customers' meals.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Department Manager & Pool Technician at Sani-Sol Pool & Spa, Division Of Sani-Sol Inc.Department Manager & Pool Technician at Sani-Sol Pool & Spa, Division Of Sani-Sol Inc.
Volunteer Foster Care Case Reviewer at Massachusetts Department of Children and FamiliesVolunteer Foster Care Case Reviewer at Massachusetts Department of Children and Families