Ava Venable
Cincinnati,OH
Summary
Dependable professional with a strong work ethic and exceptional customer service skills. Proven ability to enhance guest experiences through effective teamwork and problem-solving. Adaptable and reliable, with cross-training in various roles, ensuring efficient operations and a welcoming environment for all patrons.
Overview
3
3
years of professional experience
Work History
Personal Shopper
Sam's Club
08.2025 - Current
- Memorize store layouts and to fulfill orders using shortest, most efficient route.
- Place completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Greet clients entering store to provide welcoming environment and friendly customer service.
- Consistently meet deadlines and quality goals for accuracy and timeliness.
- Track substitutions and inform customers of changes.
Server
Gold Star Chili
05.2024 - 08.2025
- Served food and beverages promptly, with attention to customer needs.
- Worked with other team members during busy shifts for a quick workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area is prepared for easy, daily, efficient operations.
- Bussed and reset tables to keep dining room and work areas clean.
- Cross-trained to work the drive-thru and the cook line.
- Trained new employees.
Sales Associate
Big Lots Stores, Inc.
12.2023 - 05.2024
- Greeted customers and helped with questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Trained new associates on cash register operations, conducting customer transactions, and balancing drawer.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Maintained clean sales floor and straightened and faced merchandise.
Hostess
Olive Garden
07.2022 - 11.2023
- Greeted customers upon arrival and provided friendly and warm presence throughout dining experience.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Opened and closed seating sections according to volume of guests.
- Cross-trained to handle different restaurant roles, including kitchen and to-go stations.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
Education
High School Diploma -
West Clermont High School
Batavia 05.2001 -
Skills
Strong work ethic
Professional appearance
Customer service
Teamwork
Friendly and helpful
Time management
Problem-solving abilities
Honest and dependable
Multitasking
Reliable and responsible
Adaptability and flexibility
Timeline
Personal Shopper
Sam's Club
08.2025 - Current
Server
Gold Star Chili
05.2024 - 08.2025
Sales Associate
Big Lots Stores, Inc.
12.2023 - 05.2024
Hostess
Olive Garden
07.2022 - 11.2023
High School Diploma -
West Clermont High School
05.2001 -
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