Ava Weber
Meridian ,ID
Summary
At 830 Common, I honed my skills in customer service and POS system operation, excelling in a fast-paced environment through efficient multitasking and teamwork. Demonstrated exceptional ability in maintaining cleanliness and ensuring guest satisfaction, contributing to a seamless dining and bar experience.
Overview
1
1
year of professional experience
Work History
Bar Back
830 Common
Meridian, ID
06.2024 - 08.2024
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked ice, condiments, and snacks.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Demonstrated knowledge of alcohol laws and regulations by properly checking IDs prior to serving alcoholic beverages.
Hostess
830 Common
Meridian, ID
08.2023 - 08.2024
- Took reservations and to-go orders by phone, answered customer questions about; hours, seating, menu information, etc.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously along with making drinks, running food and taking orders if needed.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Completed daily side work and opening and closing duties without fail.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
Education
GED -
My GED
11.2024
Skills
Efficient multitasking
Bussing Tables
Cleanliness Maintenance
Flexible Schedule
Fast-Paced Environment
Customer Service
Teamwork and Collaboration
Problem-Solving
POS System Operation
Customer Relations
Patience and Empathy
Phone Etiquette
Timeline
Bar Back
830 Common
06.2024 - 08.2024
Hostess
830 Common
08.2023 - 08.2024
GED -
My GED